In our comparison of N-able Take Control vs. NinjaOne, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Helps us to make remote connections, and also see who is currently online.
Easy connection to clients and the ability to see who is logged in and their location on our network.
I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.
Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.
The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
Helps us to make remote connections, and also see who is currently online.
Easy connection to clients and the ability to see who is logged in and their location on our network.
I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.
Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.
Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.
The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
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In our rating and review comparison of N-able Take Control vs. NinjaOne, N-able Take Control has 8 user reviews and NinjaOne has 23. The average star rating for N-able Take Control is 4.5 while NinjaOne has an average rating of 4.43. N-able Take Control has more positive reviews than NinjaOne. Comparing N-able Take Control vs. NinjaOne reviews, N-able Take Control has stronger overall reviews.
N-able Take Control vs. NinjaOne both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of N-able Take Control vs. NinjaOne, N-able Take Control offers more of the most popular features and tools than NinjaOne.
In our pricing comparison of N-able Take Control vs. NinjaOne, NinjaOne's pricing starts at N/A/month and is more affordable compared to NinjaOne's starting cost of N/A/month.
Our comparison of N-able Take Control vs. NinjaOne shows that N-able Take Control scores higher in usability for ease of use, meets requirements, quality of support. NinjaOne scores higher in learning curve, setup & support, ease of admin, but N-able Take Control has the best scores overall for system usability.
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