Microsoft Defender for Business vs. ServiceNow: Which is Best?

Microsoft Defender for Business vs. ServiceNow: Which is Best?

Microsoft Defender for Business vs. ServiceNow Best Overall: Microsoft Defender for Business

In our comparison of Microsoft Defender for Business vs. ServiceNow, Microsoft Defender for Business is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Microsoft Defender for Business Quick Info
WH Score:
9.5
Pricing Score:
9.4
Feature Score:
9.2
Usability Score:
9.6
Company Size:All Sizes
Platforms:
ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Microsoft Defender for Business Pricing
Price Range
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ServiceNow Pricing
Price Range
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* Vendor does not share prices.

Features

Microsoft Defender for Business Features
  • Network Security
  • Data Security
  • Cloud Security
  • Web Security
  • Email Security
  • Gateway Security
  • Server Security
  • Wireless Security
  • Workload Security
  • Runtime Security
  • API Security
  • Endpoint Detection and Response (EDR)
  • Firewall
  • Encryption
  • Filtering
ServiceNow Features
  • Network Security
  • Data Security
  • Cloud Security
  • Web Security
  • Email Security
  • Gateway Security
  • Server Security
  • Wireless Security
  • Workload Security
  • Runtime Security
  • API Security
  • Endpoint Detection and Response (EDR)
  • Firewall
  • Encryption
  • Filtering

Pros & Cons

Microsoft Defender for Business Pros & Cons
Pros
  • Intune functions as a dedicated "play store" for our company, offering a seamless platform for viewing and installing apps, all while maintaining organizational control.
Cons
  • Azure Rights Management leaves room for improvement in terms of user-friendliness
  • .
ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.

Reviews

Microsoft Defender for Business Reviews
Top Favorable Review
R
Rene
Reviewed on Jul 2, 2021

Intune serves as an integral component of our organization-provided portal and integrates seamlessly with Office 365. This consolidation of essential features within a single EMS package streamlines our operations, enhancing overall efficiency.

Intune functions as a dedicated "play store" for our company, offering a seamless platform for viewing and installing apps, all while maintaining organizational control.

Azure Rights Management leaves room for improvement in terms of user-friendliness.

Top Critical Review
R
Rene
Reviewed on Jul 2, 2021

Intune serves as an integral component of our organization-provided portal and integrates seamlessly with Office 365. This consolidation of essential features within a single EMS package streamlines our operations, enhancing overall efficiency.

Intune functions as a dedicated "play store" for our company, offering a seamless platform for viewing and installing apps, all while maintaining organizational control.

Azure Rights Management leaves room for improvement in terms of user-friendliness.

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

Alternatives

Microsoft Defender for Business Alternatives
8.6
ServiceNow Alternatives
8.6
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Microsoft Defender for Business vs. ServiceNow: Detailed Comparison

Microsoft Defender for Business vs. ServiceNow Top Ratings & Reviews: Microsoft Defender for Business

In our rating and review comparison of Microsoft Defender for Business vs. ServiceNow, Microsoft Defender for Business has 2 user reviews and ServiceNow has 16. The average star rating for Microsoft Defender for Business is 5 while ServiceNow has an average rating of 4.31. Microsoft Defender for Business has more positive reviews than ServiceNow. Comparing Microsoft Defender for Business vs. ServiceNow reviews, Microsoft Defender for Business has stronger overall reviews.

Microsoft Defender for Business vs. ServiceNow Best Features & Functionality: Microsoft Defender for Business

Microsoft Defender for Business vs. ServiceNow both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Device Management, Identity and Access Management (IAM), Disaster Recovery, Collaboration Tools, Reminders/Alerts, Systems/Administrative, Integration Options, After-Sales Service, Content Management System (CMS) Features. In our feature comparison of Microsoft Defender for Business vs. ServiceNow, Microsoft Defender for Business offers more of the most popular features and tools than ServiceNow.

Microsoft Defender for Business vs. ServiceNow Best Pricing: ServiceNow

In our pricing comparison of Microsoft Defender for Business vs. ServiceNow, ServiceNow's pricing starts at 0/month and is more affordable compared to ServiceNow's starting cost of 0/month.

Microsoft Defender for Business vs. ServiceNow Best Usability: Microsoft Defender for Business

Our comparison of Microsoft Defender for Business vs. ServiceNow shows that Microsoft Defender for Business scores higher in usability for ease of use, meets requirements. ServiceNow scores higher in learning curve, setup & support, quality of support, ease of admin, but Microsoft Defender for Business has the best scores overall for system usability.

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