Line2 vs. RingEX: Which is Best? - Wheelhouse

Line2 vs. RingEX: Which is Best?

Line2 vs. RingEX Best Overall: RingEX

In our comparison of Line2 vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Line2 Quick Info
WH Score:
7.8
Pricing Score:
7.5
Feature Score:
7.5
Usability Score:
7.4
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.1
Pricing Score:
8.4
Feature Score:
8.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Line2 Pricing
Line2 - Messaging and VoIP
$13.75
per user / per month
RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

Line2 Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup

Pros & Cons

Line2 Pros & Cons
Pros
  • Easy to set up on any device and calling feature.
Cons
  • One drawback I noticed is the challenge of multiple individuals using the same number
  • This can create confusion and potential issues when managing calls and messages.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

Line2 Reviews
Top Favorable Review
L
Lilly
Reviewed on Jul 2, 2021

Users of Line2's business phone service have the ability to set up a second phone number on any device using their app. Users can take calls on any device, anyplace, which is advantageous for working outside of the office. The advantages of being able to accept calls on any device outweigh the disadvantages, even though the connection on calls is not always crystal clear and the software requires frequent updates.

Easy to set up on any device and calling feature

Connection not clear and very less software updates

Top Critical Review
L
Linda
Reviewed on Jul 2, 2021

Line2 resolves the problem of calling with a local number, enabling users to establish a local presence and enhance their communication capabilities. By providing local numbers, Line2 allows users to connect with customers, partners, and colleagues in a more convenient and cost-effective manner, ultimately benefiting businesses and individuals in their communication needs.

One of the standout features of Line2 is its internal communication system, which proves to be incredibly helpful for users. It facilitates seamless and efficient communication within the organization, promoting collaboration and productivity.

One drawback I noticed is the challenge of multiple individuals using the same number. This can create confusion and potential issues when managing calls and messages.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

Line2 Alternatives
RingEX Alternatives
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Line2 vs. RingEX: Detailed Comparison

Line2 vs. RingEX Top Ratings & Reviews: RingEX

In our rating and review comparison of Line2 vs. RingEX, RingEX has 47 user reviews and Line2 has 13. The average star rating for RingEX is 4.12 while Line2 has an average rating of 2.76. RingEX has more positive reviews than Line2. Comparing Line2 vs. RingEX reviews, RingEX has stronger overall reviews.

Line2 vs. RingEX Best Features & Functionality: RingEX

Line2 vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Line2 vs. RingEX, RingEX offers more of the most popular features and tools than Line2.

Line2 vs. RingEX Best Pricing: RingEX

In our pricing comparison of Line2 vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to Line2's starting cost of $13.75/month.

Line2 vs. RingEX Best Usability: RingEX

Our comparison of Line2 vs. RingEX shows that RingEX scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Line2 scores higher in meets requirements, but RingEX has the best scores overall for system usability.

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