KnowBe4 vs. RingEX: Which is Best? - Wheelhouse

KnowBe4 vs. RingEX: Which is Best?

KnowBe4 vs. RingEX Best Overall: RingEX

In our comparison of KnowBe4 vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

KnowBe4 Quick Info
WH Score:
7.8
Pricing Score:
7.6
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

KnowBe4 Pricing
Silver
$0.9
per user / per month
Gold
$1.05
per user / per month
Platinum
$1.2
per user / per month
Diamond
$1.7
per user / per month
RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

KnowBe4 Features
  • Web Security
  • Attack Surface Monitoring
  • Adversary Simulation (Red Teaming)
  • Security Awareness Training
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX
RingEX Features
  • Web Security
  • Attack Surface Monitoring
  • Adversary Simulation (Red Teaming)
  • Security Awareness Training
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX

Pros & Cons

KnowBe4 Pros & Cons
Pros
  • One thing I particularly enjoyed was the way the video on cyber security was structured, with short and engaging segments
  • The video quality and accompanying images were excellent.
Cons
  • I was not a fan of the consistent use of the phrase "bad guys" when referring to cyber criminals.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

KnowBe4 Reviews
Top Favorable Review
J
Jamie
Reviewed on Jul 2, 2021

I found KnowBe4 to be user-friendly and interesting. I was impressed by the quality of the content.

One thing I particularly enjoyed was the way the video on cyber security was structured, with short and engaging segments. The video quality and accompanying images were excellent.

I was not a fan of the consistent use of the phrase "bad guys" when referring to cyber criminals.

Top Critical Review
J
Jamie
Reviewed on Jul 2, 2021

I found KnowBe4 to be user-friendly and interesting. I was impressed by the quality of the content.

One thing I particularly enjoyed was the way the video on cyber security was structured, with short and engaging segments. The video quality and accompanying images were excellent.

I was not a fan of the consistent use of the phrase "bad guys" when referring to cyber criminals.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

KnowBe4 Alternatives
8.3
RingEX Alternatives
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KnowBe4 vs. RingEX: Detailed Comparison

KnowBe4 vs. RingEX Top Ratings & Reviews: KnowBe4

In our rating and review comparison of KnowBe4 vs. RingEX, KnowBe4 has 2 user reviews and RingEX has 46. The average star rating for KnowBe4 is 4.5 while RingEX has an average rating of 4.19. KnowBe4 has more positive reviews than RingEX. Comparing KnowBe4 vs. RingEX reviews, KnowBe4 has stronger overall reviews.

KnowBe4 vs. RingEX Best Features & Functionality: RingEX

KnowBe4 vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Cybersecurity Features, Collaboration Tools, Identity and Access Management (IAM), Supported Channels, Chat/IM Management, Conferencing Capabilities, Enhancements & Personalization, Language & Speech, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of KnowBe4 vs. RingEX, RingEX offers more of the most popular features and tools than KnowBe4.

KnowBe4 vs. RingEX Best Pricing: KnowBe4

In our pricing comparison of KnowBe4 vs. RingEX, KnowBe4's pricing starts at $0.9/month and is more affordable compared to RingEX's starting cost of $20/month.

KnowBe4 vs. RingEX Best Usability: RingEX

Our comparison of KnowBe4 vs. RingEX shows that RingEX scores higher in usability for learning curve, setup & support, quality of support, ease of admin. KnowBe4 scores higher in ease of use, meets requirements, but RingEX has the best scores overall for system usability.

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