Keap vs. Sugar Market: Which is Best? - Wheelhouse

Keap vs. Sugar Market: Which is Best?

Keap vs. Sugar Market Best Overall: Keap

In our comparison of Keap vs. Sugar Market, Keap is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Sugar Market Quick Info
WH Score:
8.0
Pricing Score:
7.2
Feature Score:
7.4
Usability Score:
7.2
Company Size:Mid Market, Large Market
Platforms:

Pricing

Keap Pricing
Pro
$129
per month
Max
$199
per month
Sugar Market Pricing
Sugar Market - Marketing Automation
Free
per month

Features

Keap Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Virtual Event Planning
  • Chat/IM
  • SMS
  • Invoicing & Billing
  • Estimates & Quotations
  • Custom Fields
Sugar Market Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Virtual Event Planning
  • Chat/IM
  • SMS
  • Invoicing & Billing
  • Estimates & Quotations
  • Custom Fields

Pros & Cons

Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.
Sugar Market Pros & Cons
Pros
  • The features are great
  • The tech team is very supportive and responsive.
Cons
  • The interface is clunky and not user-friendly.

Reviews

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Sugar Market Reviews
Top Favorable Review
J
Judith
Reviewed on Jul 2, 2021

Lead behavior and funneling leads to sales become more visible with it.

The features are great. The tech team is very supportive and responsive.

It needs to be integrated with new age requirements.

Top Critical Review
J
Joann
Reviewed on Jul 2, 2021

It has a steep learning curve. The team is trying to make it better by all means. They have added many new things.

Customer support is ready to work on improvement continuously.

The interface is clunky and not user-friendly.

Alternatives

Keap Alternatives
8.8
Sugar Market Alternatives
8.8
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Keap vs. Sugar Market: Detailed Comparison

Keap vs. Sugar Market Top Ratings & Reviews: Keap

In our rating and review comparison of Keap vs. Sugar Market, Keap has 58 user reviews and Sugar Market has 21. The average star rating for Keap is 4.29 while Sugar Market has an average rating of 4.04. Keap has more positive reviews than Sugar Market. Comparing Keap vs. Sugar Market reviews, Keap has stronger overall reviews.

Keap vs. Sugar Market Best Features & Functionality: Keap

Keap vs. Sugar Market both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Lead Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Keap vs. Sugar Market, Keap offers more of the most popular features and tools than Sugar Market.

Keap vs. Sugar Market Best Pricing: Sugar Market

In our pricing comparison of Keap vs. Sugar Market, Sugar Market's pricing starts at Free/month and is more affordable compared to Sugar Market's starting cost of Free/month.

Keap vs. Sugar Market Best Usability: Keap

Our comparison of Keap vs. Sugar Market shows that Keap scores higher in usability for learning curve, ease of admin. Sugar Market scores higher in ease of use, meets requirements, setup & support, quality of support, but Keap has the best scores overall for system usability.

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