JumpCloud vs. LogMeIn Rescue by GoTo: Which is Best?

JumpCloud vs. LogMeIn Rescue by GoTo: Which is Best?

JumpCloud vs. LogMeIn Rescue by GoTo Best Overall: LogMeIn Rescue by GoTo

In our comparison of JumpCloud vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

JumpCloud Quick Info
WH Score:
8.8
Pricing Score:
7.8
Feature Score:
9.0
Usability Score:
8.8
Company Size:All Sizes
Platforms:
LogMeIn Rescue by GoTo Quick Info
WH Score:
8.9
Pricing Score:
8.6
Feature Score:
8.2
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

JumpCloud Pricing

N/A

LogMeIn Rescue by GoTo Pricing

N/A

Features

JumpCloud Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking
LogMeIn Rescue by GoTo Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking

Pros & Cons

JumpCloud Pros & Cons
Pros
  • Budget-friendly pricing, no on-site hardware required, easy to use.
Cons
  • None.
LogMeIn Rescue by GoTo Pros & Cons
Pros
  • Rescue software excels in providing remote access to computers, especially when administrative rights are required
  • Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.
Cons
  • When controlling someone's device, the movement can be a bit slow.

Reviews

JumpCloud Reviews
Top Favorable Review
A
Ashley
Reviewed on Jul 2, 2021

Jump cloud has helped reduce our overall costs as there is no need for on-site hardware to provide our services. Managing a large number of computers has now been made simpler and efficient.

Budget-friendly pricing, no on-site hardware required, easy to use

None

Top Critical Review
P
Phillip
Reviewed on Jul 2, 2021

By automating password policy changes and providing group-based access management, JumpCloud has simplified my IT management chores and saved me time and money. I've had no problems with the platform, and I like how well it manages user access privileges.

Automates tasks, saving time and improving cost-effectiveness

None

LogMeIn Rescue by GoTo Reviews
Top Favorable Review
M
Mark
Reviewed on Jul 2, 2021

Rescue serves as a vital tool for our IT department, enabling us to remotely access users' devices and effectively resolve issues. We rely on this software on a daily basis as it provides us with a comprehensive feature set that caters to all our job requirements.

Rescue software excels in providing remote access to computers, especially when administrative rights are required. Its extensive set of features facilitates remote troubleshooting, issue diagnosis, and efficient software installation, updates, and patching.

Rescue's user interface feels outdated and can be challenging to navigate at times. The administrator portal lacks the desired level of robustness. Additionally, it may encounter difficulties when used in low-bandwidth connections for remote access.

Top Critical Review
C
Carmen
Reviewed on Jul 2, 2021

I encountered issues such as network configuration missing and insufficient permissions for my user to complete tasks on my laptop. Rescue was helpful in resolving those problems

I really like how Rescue allows a person to control my device (laptop) to check the issue and enables me to chat with them regarding the problem.

When controlling someone's device, the movement can be a bit slow

Alternatives

JumpCloud Alternatives
LogMeIn Rescue by GoTo Alternatives
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JumpCloud vs. LogMeIn Rescue by GoTo: Detailed Comparison

JumpCloud vs. LogMeIn Rescue by GoTo Top Ratings & Reviews: LogMeIn Rescue by GoTo

In our rating and review comparison of JumpCloud vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo has 79 user reviews and JumpCloud has 8. The average star rating for LogMeIn Rescue by GoTo is 4.53 while JumpCloud has an average rating of 4.5. LogMeIn Rescue by GoTo has more positive reviews than JumpCloud. Comparing JumpCloud vs. LogMeIn Rescue by GoTo reviews, LogMeIn Rescue by GoTo has stronger overall reviews.

JumpCloud vs. LogMeIn Rescue by GoTo Best Features & Functionality: JumpCloud

JumpCloud vs. LogMeIn Rescue by GoTo both offer a strong set of features and functionality including Remote Support Features, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Password Management, Contact Management, After-Sales Service. In our feature comparison of JumpCloud vs. LogMeIn Rescue by GoTo, JumpCloud offers more of the most popular features and tools than LogMeIn Rescue by GoTo.

JumpCloud vs. LogMeIn Rescue by GoTo Best Pricing: LogMeIn Rescue by GoTo

In our pricing comparison of JumpCloud vs. LogMeIn Rescue by GoTo, LogMeIn Rescue by GoTo's pricing starts at 0/month and is more affordable compared to LogMeIn Rescue by GoTo's starting cost of 0/month.

JumpCloud vs. LogMeIn Rescue by GoTo Best Usability: JumpCloud

Our comparison of JumpCloud vs. LogMeIn Rescue by GoTo shows that JumpCloud scores higher in usability for ease of use, meets requirements. LogMeIn Rescue by GoTo scores higher in learning curve, setup & support, quality of support, ease of admin, but JumpCloud has the best scores overall for system usability.

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