In our comparison of HubSpot Service Hub vs. Maximizer, Maximizer is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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It's been a great tool for keeping things organized and efficient.
It's very convenient to have easy access to ticket services and reference what has been done throughout the day!
I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.
We find that Maximizer is helping us stay organized, become proactive in our interactions with the customers and help build our image as an efficient and responsive organization.
There are so many good things. Where do I start! Well, it is easy to use. I suppose it is the intuitive structure that lets us learn it on the fly. A customer profile can contain everything from documents to images and videos which can be accessed as needed. You can select and modify fields according to your processing and reporting needs. The templates and forms are good tools to use for email and for other means of communication.
Interestingly enough, it requires you to type delete for everything you decide to delete. I understand it is a control against the risk of deleting desired data by mistake. However, a simple yes or no option could suffice there.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
Efficient, single platform for sales and service
Limited service functionalities and customization
Ability to trace extremely precise and customizable sets of data and turn this into accountable data that has bettered customer service using Dashboards
Customer support experiences are poor, the software is quite slow, it occasionally crashes.
It's been a great tool for keeping things organized and efficient.
It's very convenient to have easy access to ticket services and reference what has been done throughout the day!
I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
Efficient, single platform for sales and service
Limited service functionalities and customization
We find that Maximizer is helping us stay organized, become proactive in our interactions with the customers and help build our image as an efficient and responsive organization.
There are so many good things. Where do I start! Well, it is easy to use. I suppose it is the intuitive structure that lets us learn it on the fly. A customer profile can contain everything from documents to images and videos which can be accessed as needed. You can select and modify fields according to your processing and reporting needs. The templates and forms are good tools to use for email and for other means of communication.
Interestingly enough, it requires you to type delete for everything you decide to delete. I understand it is a control against the risk of deleting desired data by mistake. However, a simple yes or no option could suffice there.
Ability to trace extremely precise and customizable sets of data and turn this into accountable data that has bettered customer service using Dashboards
Customer support experiences are poor, the software is quite slow, it occasionally crashes.
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In our rating and review comparison of HubSpot Service Hub vs. Maximizer, HubSpot Service Hub has 8 user reviews and Maximizer has 35. The average star rating for HubSpot Service Hub is 4.25 while Maximizer has an average rating of 4.14. HubSpot Service Hub has more positive reviews than Maximizer. Comparing HubSpot Service Hub vs. Maximizer reviews, HubSpot Service Hub has stronger overall reviews.
HubSpot Service Hub vs. Maximizer both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Systems/Administrative, Limits. In our feature comparison of HubSpot Service Hub vs. Maximizer, Maximizer offers more of the most popular features and tools than HubSpot Service Hub.
In our pricing comparison of HubSpot Service Hub vs. Maximizer, Maximizer's pricing starts at 0/month and is more affordable compared to Maximizer's starting cost of 0/month.
Our comparison of HubSpot Service Hub vs. Maximizer shows that Maximizer scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. HubSpot Service Hub scores higher in meets requirements, but Maximizer has the best scores overall for system usability.
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