Help Lightning vs. JumpCloud: Which is Best? - Wheelhouse

Help Lightning vs. JumpCloud: Which is Best?

Help Lightning vs. JumpCloud Best Overall: JumpCloud

In our comparison of Help Lightning vs. JumpCloud, JumpCloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Help Lightning Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.7
Usability Score:
7.9
Company Size:Large Market
Platforms:
JumpCloud Quick Info
WH Score:
8.8
Pricing Score:
7.8
Feature Score:
9.0
Usability Score:
8.8
Company Size:All Sizes
Platforms:

Pricing

Help Lightning Pricing
Price Range
Contact Us

* Vendor does not share prices.

JumpCloud Pricing
A La Carte
$2
per user / per month
SSO Package
$7
per user / per month
Core Directory Package
$11
per user / per month
JumpCloud Platform
$15
per user / per month
PlatformPlus
$18
per user / per month

Features

Help Lightning Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Pausing
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Screen Blanking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
JumpCloud Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Pausing
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Screen Blanking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect

Pros & Cons

Help Lightning Pros & Cons
Pros
  • Accessible and no hardware required.
Cons
  • Adoption curve for seasoned technicians.
JumpCloud Pros & Cons
Pros
  • Budget-friendly pricing, no on-site hardware required, easy to use.
Cons
  • None.

Reviews

Help Lightning Reviews
Top Favorable Review
L
Leslie
Reviewed on Jul 2, 2021

Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.

Accessible and no hardware required

Adoption curve for seasoned technicians

Top Critical Review
L
Leslie
Reviewed on Jul 2, 2021

Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.

Accessible and no hardware required

Adoption curve for seasoned technicians

JumpCloud Reviews
Top Favorable Review
A
Ashley
Reviewed on Jul 2, 2021

Jump cloud has helped reduce our overall costs as there is no need for on-site hardware to provide our services. Managing a large number of computers has now been made simpler and efficient.

Budget-friendly pricing, no on-site hardware required, easy to use

None

Top Critical Review
P
Phillip
Reviewed on Jul 2, 2021

By automating password policy changes and providing group-based access management, JumpCloud has simplified my IT management chores and saved me time and money. I've had no problems with the platform, and I like how well it manages user access privileges.

Automates tasks, saving time and improving cost-effectiveness

None

Alternatives

Help Lightning Alternatives
JumpCloud Alternatives
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Help Lightning vs. JumpCloud: Detailed Comparison

Help Lightning vs. JumpCloud Top Ratings & Reviews: JumpCloud

In our rating and review comparison of Help Lightning vs. JumpCloud, JumpCloud has 8 user reviews and Help Lightning has 22. The average star rating for JumpCloud is 4.5 while Help Lightning has an average rating of 4.45. JumpCloud has more positive reviews than Help Lightning. Comparing Help Lightning vs. JumpCloud reviews, JumpCloud has stronger overall reviews.

Help Lightning vs. JumpCloud Best Features & Functionality: JumpCloud

Help Lightning vs. JumpCloud both offer a strong set of features and functionality including Remote Support Features, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Password Management, Contact Management, After-Sales Service. In our feature comparison of Help Lightning vs. JumpCloud, JumpCloud offers more of the most popular features and tools than Help Lightning.

Help Lightning vs. JumpCloud Best Pricing: JumpCloud

In our pricing comparison of Help Lightning vs. JumpCloud, JumpCloud's pricing starts at $2/month and is more affordable compared to JumpCloud's starting cost of $2/month.

Help Lightning vs. JumpCloud Best Usability: JumpCloud

Our comparison of Help Lightning vs. JumpCloud shows that JumpCloud scores higher in usability for ease of use, learning curve. Help Lightning scores higher in meets requirements, ease of admin, but JumpCloud has the best scores overall for system usability.

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