Grasshopper vs. RingEX: Which is Best? - Wheelhouse

Grasshopper vs. RingEX: Which is Best?

Grasshopper vs. RingEX Best Overall: RingEX

In our comparison of Grasshopper vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Grasshopper Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.5
Usability Score:
8.1
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.1
Pricing Score:
8.4
Feature Score:
8.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Grasshopper Pricing
Solo
Free
per phone number / per month
Partner
Free
per phone number / per month
Small Business
Free
per phone number / per month
RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

Grasshopper Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Grasshopper Pros & Cons
Pros
  • Cost-effective, Performs well, Simple and reliable.
Cons
  • None.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

Grasshopper Reviews
Top Favorable Review
B
Brian
Reviewed on Jul 2, 2021

Grasshopper is a VoIP system that is both affordable and dependable, offering performance comparable to that of more costly alternatives. It reliably makes sure all of my phone calls go through without any problems. It might not have many fancy features, but its dependability and ease of use make it a great option. It actually is unbeatable for the price.

Cost-effective, Performs well, Simple and reliable

None

Top Critical Review
J
Jacqueline
Reviewed on Jul 2, 2021

Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.

None

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

Grasshopper Alternatives
RingEX Alternatives
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Grasshopper vs. RingEX: Detailed Comparison

Grasshopper vs. RingEX Top Ratings & Reviews: Grasshopper

In our rating and review comparison of Grasshopper vs. RingEX, Grasshopper has 34 user reviews and RingEX has 47. The average star rating for Grasshopper is 4.41 while RingEX has an average rating of 4.12. Grasshopper has more positive reviews than RingEX. Comparing Grasshopper vs. RingEX reviews, Grasshopper has stronger overall reviews.

Grasshopper vs. RingEX Best Features & Functionality: RingEX

Grasshopper vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Grasshopper vs. RingEX, RingEX offers more of the most popular features and tools than Grasshopper.

Grasshopper vs. RingEX Best Pricing: RingEX

In our pricing comparison of Grasshopper vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to RingEX's starting cost of $20/month.

Grasshopper vs. RingEX Best Usability: RingEX

Our comparison of Grasshopper vs. RingEX shows that RingEX scores higher in usability for learning curve, setup & support, ease of admin. Grasshopper scores higher in ease of use, meets requirements, quality of support, but RingEX has the best scores overall for system usability.

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