In our comparison of GoToConnect vs. Zultys, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
This has reduced the necessity for travel or phone calls while making it simpler to respond promptly to messages.
The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses.
One drawback is that the system tends to operate slowly or encounter issues when used over a VPN. It sometimes hangs or fails to update status properly under these circumstances.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
I recommend either partnering with a trustworthy reseller for implementation and support or exploring the Zultys hosted and supported product, depending on your organization's needs.
The flexibility to implement this system as an appliance, virtual machine, or cloud-hosted solution is excellent. You can even combine these options for enhanced availability and multi-location support.
The only minor inconvenience is that it currently requires a Windows application for administration.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
This has reduced the necessity for travel or phone calls while making it simpler to respond promptly to messages.
The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses.
One drawback is that the system tends to operate slowly or encounter issues when used over a VPN. It sometimes hangs or fails to update status properly under these circumstances.
I recommend either partnering with a trustworthy reseller for implementation and support or exploring the Zultys hosted and supported product, depending on your organization's needs.
The flexibility to implement this system as an appliance, virtual machine, or cloud-hosted solution is excellent. You can even combine these options for enhanced availability and multi-location support.
The only minor inconvenience is that it currently requires a Windows application for administration.
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In our rating and review comparison of GoToConnect vs. Zultys, GoToConnect has 36 user reviews and Zultys has 6. The average star rating for GoToConnect is 4.44 while Zultys has an average rating of 3.5. GoToConnect has more positive reviews than Zultys. Comparing GoToConnect vs. Zultys reviews, GoToConnect has stronger overall reviews.
GoToConnect vs. Zultys both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Conferencing Capabilities, Drag-and-Drop Builders/Designers, Supported Channels, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. Zultys, GoToConnect offers more of the most popular features and tools than Zultys.
In our pricing comparison of GoToConnect vs. Zultys, Zultys's pricing starts at N/A/month and is more affordable compared to Zultys's starting cost of N/A/month.
Our comparison of GoToConnect vs. Zultys shows that GoToConnect scores higher in usability for ease of use, learning curve, setup & support, ease of admin. Zultys scores higher in meets requirements, quality of support, but GoToConnect has the best scores overall for system usability.
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