GoToConnect vs. Phonebooth: Which is Best? - Wheelhouse

GoToConnect vs. Phonebooth: Which is Best?

GoToConnect vs. Phonebooth Best Overall: GoToConnect

In our comparison of GoToConnect vs. Phonebooth, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

GoToConnect Quick Info
WH Score:
8.7
Pricing Score:
8.3
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Phonebooth Quick Info
WH Score:
6.8
Pricing Score:
6.6
Feature Score:
6.4
Usability Score:
6.2
Company Size:Small Business, Mid Market
Platforms:

Pricing

GoToConnect Pricing
Basic
$27
per user / per month
Standard
$32
per user / per month
Phonebooth Pricing
Phonebooth Business Phone System
$20
per user / per month

Features

GoToConnect Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
Phonebooth Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding

Pros & Cons

GoToConnect Pros & Cons
Pros
  • Voice quality is good and can be set up easily but has a learning curve.
Cons
  • I don't have any cons.
Phonebooth Pros & Cons
Pros
    Cons

      Reviews

      GoToConnect Reviews
      Top Favorable Review
      R
      Richard
      Reviewed on Jul 2, 2021

      Voice quality is good and can be set up easily but has a learning curve.

      Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.

      Top Critical Review
      J
      Jessie
      Reviewed on Jul 2, 2021

      We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.

      I don't have any cons.

      Phonebooth Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      GoToConnect Alternatives
      Phonebooth Alternatives
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      GoToConnect vs. Phonebooth: Detailed Comparison

      GoToConnect vs. Phonebooth Top Ratings & Reviews: GoToConnect

      In our rating and review comparison of GoToConnect vs. Phonebooth, GoToConnect has 36 user reviews and Phonebooth has 0. The average star rating for GoToConnect is 4.44 while Phonebooth has an average rating of 0.0. GoToConnect has more positive reviews than Phonebooth. Comparing GoToConnect vs. Phonebooth reviews, GoToConnect has stronger overall reviews.

      GoToConnect vs. Phonebooth Best Features & Functionality: GoToConnect

      GoToConnect vs. Phonebooth both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Conferencing Capabilities, Drag-and-Drop Builders/Designers, Supported Channels, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. Phonebooth, GoToConnect offers more of the most popular features and tools than Phonebooth.

      GoToConnect vs. Phonebooth Best Pricing: Phonebooth

      In our pricing comparison of GoToConnect vs. Phonebooth, Phonebooth's pricing starts at $20/month and is more affordable compared to GoToConnect's starting cost of $27/month.

      GoToConnect vs. Phonebooth Best Usability: GoToConnect

      Our comparison of GoToConnect vs. Phonebooth shows that GoToConnect scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Phonebooth scores higher in , but GoToConnect has the best scores overall for system usability.

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