FortiVoice vs. GoToConnect: Which is Best? - Wheelhouse

FortiVoice vs. GoToConnect: Which is Best?

FortiVoice vs. GoToConnect Best Overall: GoToConnect

In our comparison of FortiVoice vs. GoToConnect, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

FortiVoice Quick Info
WH Score:
8.0
Pricing Score:
7.3
Feature Score:
7.4
Usability Score:
8.2
Company Size:Mid Market, Large Market
Platforms:
GoToConnect Quick Info
WH Score:
8.7
Pricing Score:
8.3
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

FortiVoice Pricing
Price Range
Contact Us

* Vendor does not share prices.

GoToConnect Pricing
Basic
$27
per user / per month
Standard
$32
per user / per month

Features

FortiVoice Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • SIP Trunking
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
GoToConnect Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • SIP Trunking
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

FortiVoice Pros & Cons
Pros
  • Easy to use and call forwarding.
Cons
  • There are other tools available in the market that offer similar security features.
GoToConnect Pros & Cons
Pros
  • Voice quality is good and can be set up easily but has a learning curve.
Cons
  • I don't have any cons.

Reviews

FortiVoice Reviews
Top Favorable Review
M
Mary
Reviewed on Jul 2, 2021

I have had a positive experience using the application. It is easy to use, both at work and at home, and I can forward calls to my cell phone without any problems.

Easy to use and call forwarding

Customer support wasn't responsive once

Top Critical Review
G
Geraldine
Reviewed on Jul 2, 2021

The tool provides secure communication and helps prevent unauthorized access.

There are other tools available in the market that offer similar security features.

GoToConnect Reviews
Top Favorable Review
R
Richard
Reviewed on Jul 2, 2021

Voice quality is good and can be set up easily but has a learning curve.

Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.

Top Critical Review
J
Jessie
Reviewed on Jul 2, 2021

We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.

I don't have any cons.

Alternatives

FortiVoice Alternatives
GoToConnect Alternatives
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FortiVoice vs. GoToConnect: Detailed Comparison

FortiVoice vs. GoToConnect Top Ratings & Reviews: FortiVoice

In our rating and review comparison of FortiVoice vs. GoToConnect, FortiVoice has 5 user reviews and GoToConnect has 35. The average star rating for FortiVoice is 4.8 while GoToConnect has an average rating of 4.45. FortiVoice has more positive reviews than GoToConnect. Comparing FortiVoice vs. GoToConnect reviews, FortiVoice has stronger overall reviews.

FortiVoice vs. GoToConnect Best Features & Functionality: GoToConnect

FortiVoice vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of FortiVoice vs. GoToConnect, GoToConnect offers more of the most popular features and tools than FortiVoice.

FortiVoice vs. GoToConnect Best Pricing: GoToConnect

In our pricing comparison of FortiVoice vs. GoToConnect, GoToConnect's pricing starts at $27/month and is more affordable compared to GoToConnect's starting cost of $27/month.

FortiVoice vs. GoToConnect Best Usability: FortiVoice

Our comparison of FortiVoice vs. GoToConnect shows that FortiVoice scores higher in usability for ease of use, meets requirements. GoToConnect scores higher in learning curve, setup & support, quality of support, ease of admin, but FortiVoice has the best scores overall for system usability.

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