In our comparison of DrChrono vs. Practice Fusion, DrChrono is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
We moved to a disparate software set as there were multiple extraneous features not applicable to our practice while we searched for software to store printable SOAP charts and digital medical records for our medical massage therapy patients.
Reading the interface is simple, navigating landing pages is easy, getting via menus is simple, and colors pop.
For our practice, it was inappropriate or helpful.
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
At the beginning is only when I managed to contact client service. I never managed to get aid setting up my e-prescribing after signing the year contract. When paying for the monthly fee, I wasn’t able to use it for the whole year.
Signing the contract was eased and made friendly as it’s among the cheaper solutions.
Client support is terrible, setting up and using e-prescribe is not possible, client service were unreachable after cancellation (upon dislike) of the prescription during the first year which is under contract.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
We moved to a disparate software set as there were multiple extraneous features not applicable to our practice while we searched for software to store printable SOAP charts and digital medical records for our medical massage therapy patients.
Reading the interface is simple, navigating landing pages is easy, getting via menus is simple, and colors pop.
For our practice, it was inappropriate or helpful.
At the beginning is only when I managed to contact client service. I never managed to get aid setting up my e-prescribing after signing the year contract. When paying for the monthly fee, I wasn’t able to use it for the whole year.
Signing the contract was eased and made friendly as it’s among the cheaper solutions.
Client support is terrible, setting up and using e-prescribe is not possible, client service were unreachable after cancellation (upon dislike) of the prescription during the first year which is under contract.
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In our rating and review comparison of DrChrono vs. Practice Fusion, Practice Fusion has 27 user reviews and DrChrono has 39. The average star rating for Practice Fusion is 3.59 while DrChrono has an average rating of 3.25. Practice Fusion has more positive reviews than DrChrono. Comparing DrChrono vs. Practice Fusion reviews, Practice Fusion has stronger overall reviews.
DrChrono vs. Practice Fusion both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Language & Speech, Phone System Features, File Management, Appointments/Scheduling, Reminders/Alerts, Data Migration, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Third-Party Integrations, Compliance Accreditations, After-Sales Service. In our feature comparison of DrChrono vs. Practice Fusion, DrChrono offers more of the most popular features and tools than Practice Fusion.
In our pricing comparison of DrChrono vs. Practice Fusion, Practice Fusion's pricing starts at $149/month and is more affordable compared to Practice Fusion's starting cost of $149/month.
Our comparison of DrChrono vs. Practice Fusion shows that DrChrono scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Practice Fusion scores higher in quality of support, but DrChrono has the best scores overall for system usability.
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