Dialpad vs. VirtualPBX: Which is Best? - Wheelhouse

Dialpad vs. VirtualPBX: Which is Best?

Dialpad vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of Dialpad vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Dialpad Quick Info
WH Score:
8.0
Pricing Score:
7.6
Feature Score:
7.5
Usability Score:
7.2
Company Size:All Sizes
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

Dialpad Pricing

N/A

VirtualPBX Pricing

N/A

Features

Dialpad Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

Dialpad Pros & Cons
Pros
  • Simple to use, feature rich and efficient.
Cons
  • Android UI is bad.
VirtualPBX Pros & Cons
Pros
  • Excellent customer service, numerous features available.
Cons
  • Somewhat perplexing.

Reviews

Dialpad Reviews
Top Favorable Review
B
Blanca
Reviewed on Jul 2, 2021

This all-in-one program is reliable, expert, and easy to use. Regardless of your level of technical proficiency, it can assist you with any task, so I heartily suggest it to everyone. It is an excellent tool for both personal and business use.

Simple to use, feature rich and efficient

None

Top Critical Review
J
Jeanne
Reviewed on Jul 2, 2021

Dialpad Talk is a Voice Intelligence (VI) calling tool that facilitates conversation tracking and understanding of various accents. The user interface for Android users is the only thing I would like to see enhanced.

Voice inetlligence and accurate

Android UI is bad

VirtualPBX Reviews
Top Favorable Review
O
Oleta
Reviewed on Jul 2, 2021

I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

Excellent customer service, numerous features available

Quite perplexing initially to get things ported

Top Critical Review
R
Roberto
Reviewed on Jul 2, 2021

Port in Toll free number to present system.

Simpler to use, helpful customer service.

Somewhat perplexing

Alternatives

Dialpad Alternatives
VirtualPBX Alternatives
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Dialpad vs. VirtualPBX: Detailed Comparison

Dialpad vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

In our rating and review comparison of Dialpad vs. VirtualPBX, VirtualPBX has 17 user reviews and Dialpad has 13. The average star rating for VirtualPBX is 4.94 while Dialpad has an average rating of 3.84. VirtualPBX has more positive reviews than Dialpad. Comparing Dialpad vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

Dialpad vs. VirtualPBX Best Features & Functionality: VirtualPBX

Dialpad vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of Dialpad vs. VirtualPBX, VirtualPBX offers more of the most popular features and tools than Dialpad.

Dialpad vs. VirtualPBX Best Pricing: VirtualPBX

In our pricing comparison of Dialpad vs. VirtualPBX, VirtualPBX's pricing starts at 0/month and is more affordable compared to VirtualPBX's starting cost of 0/month.

Dialpad vs. VirtualPBX Best Usability: VirtualPBX

Our comparison of Dialpad vs. VirtualPBX shows that VirtualPBX scores higher in usability for ease of use, learning curve, setup & support, quality of support. Dialpad scores higher in meets requirements, ease of admin, but VirtualPBX has the best scores overall for system usability.

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