CRMNEXT vs. Zoho CRM: Which is Best? - Wheelhouse

CRMNEXT vs. Zoho CRM: Which is Best?

CRMNEXT vs. Zoho CRM Best Overall: Zoho CRM

In our comparison of CRMNEXT vs. Zoho CRM, Zoho CRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CRMNEXT Quick Info
WH Score:
8.3
Pricing Score:
7.5
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Zoho CRM Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

CRMNEXT Pricing
Price Range
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* Vendor does not share prices.

Zoho CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

CRMNEXT Features
  • Case Management
  • Pipeline Management
  • Up-Sell/Cross-Sell Management
  • Lead Generation
  • Lead Distribution
  • Sales Analytics
  • ROI Reports
  • Forecasting
  • Dashboard
  • Maintenance Analysis
  • Social Media
  • Translations
  • Custom Fields
  • Item Tracking & Traceability
  • Customer/Client Portal
Zoho CRM Features
  • Case Management
  • Pipeline Management
  • Up-Sell/Cross-Sell Management
  • Lead Generation
  • Lead Distribution
  • Sales Analytics
  • ROI Reports
  • Forecasting
  • Dashboard
  • Maintenance Analysis
  • Social Media
  • Translations
  • Custom Fields
  • Item Tracking & Traceability
  • Customer/Client Portal

Pros & Cons

CRMNEXT Pros & Cons
Pros
  • One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner
  • Additionally, the document storage feature proved to be equally valuable in our operations.
Cons
  • I believe the dashboards and reports could be more user-friendly and intuitive
  • Automating the daily reports can be challenging.
Zoho CRM Pros & Cons
Pros
  • Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.
Cons
  • Horrible client care service.

Reviews

CRMNEXT Reviews
Top Favorable Review
S
Selina
Reviewed on Jul 2, 2021

Overall, the experience with CRMnext has been quite positive, and it offers a comprehensive set of features that meet all the requirements of a CRM tool.

One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner. Additionally, the document storage feature proved to be equally valuable in our operations.

Occasionally, while using this software, we encountered complexity in navigating through different screens, and certain functionalities were challenging to grasp, especially for new users. Providing training to newcomers became an additional responsibility.

Top Critical Review
M
Malik
Reviewed on Jul 2, 2021

The product helps in managing the sales pipeline, generating sales forecasts, and organizing sales activities."

I appreciate the ability to gather leads from various sources such as websites, marketing campaigns, and landing pages, and consolidate them onto a unified platform.

I believe the dashboards and reports could be more user-friendly and intuitive. Automating the daily reports can be challenging.

Zoho CRM Reviews
Top Favorable Review
M
Michael
Reviewed on Jul 2, 2021

Ideal software with an extremely competitive price, this really aids us to administer our customers information.

Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.

To access the desired information, you have to traverse a lot, and both usability and visibility could be better.

Top Critical Review
C
Charles
Reviewed on Jul 2, 2021

Learning how to install this system took a very long time and the fee for the launch team to perform it locally was very expensive.

Installing the organization with this was cheap and it offers nice functions/features.

Horrible client care service.

Alternatives

CRMNEXT Alternatives
8.7
8.5
Zoho CRM Alternatives
8.7
8.5
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CRMNEXT vs. Zoho CRM: Detailed Comparison

CRMNEXT vs. Zoho CRM Top Ratings & Reviews: Zoho CRM

In our rating and review comparison of CRMNEXT vs. Zoho CRM, Zoho CRM has 228 user reviews and CRMNEXT has 5. The average star rating for Zoho CRM is 4.39 while CRMNEXT has an average rating of 4.2. Zoho CRM has more positive reviews than CRMNEXT. Comparing CRMNEXT vs. Zoho CRM reviews, Zoho CRM has stronger overall reviews.

CRMNEXT vs. Zoho CRM Best Features & Functionality: CRMNEXT

CRMNEXT vs. Zoho CRM both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Supported Channels, Customizable Items, Portal Types, Systems/Administrative, Project Management Features, Data Management, Integration Options, Help Desk Features, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of CRMNEXT vs. Zoho CRM, CRMNEXT offers more of the most popular features and tools than Zoho CRM.

CRMNEXT vs. Zoho CRM Best Pricing: Zoho CRM

In our pricing comparison of CRMNEXT vs. Zoho CRM, Zoho CRM's pricing starts at N/A/month and is more affordable compared to Zoho CRM's starting cost of N/A/month.

CRMNEXT vs. Zoho CRM Best Usability: Zoho CRM

Our comparison of CRMNEXT vs. Zoho CRM shows that Zoho CRM scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. CRMNEXT scores higher in , but Zoho CRM has the best scores overall for system usability.

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