CRMNEXT vs. Insightly: Which is Best? - Wheelhouse

CRMNEXT vs. Insightly: Which is Best?

CRMNEXT vs. Insightly Best Overall: Insightly

In our comparison of CRMNEXT vs. Insightly, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CRMNEXT Quick Info
WH Score:
8.3
Pricing Score:
7.5
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

CRMNEXT Pricing
Price Range
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* Vendor does not share prices.

Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month

Features

CRMNEXT Features
  • Case Management
  • Pipeline Management
  • Up-Sell/Cross-Sell Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Social Media
  • Sales Analytics
  • ROI Reports
  • Forecasting
  • Dashboard
  • Maintenance Analysis
  • Surveys/Questionnaires/Polls
  • Custom Fields
  • Customer/Client Portal
Insightly Features
  • Case Management
  • Pipeline Management
  • Up-Sell/Cross-Sell Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Social Media
  • Sales Analytics
  • ROI Reports
  • Forecasting
  • Dashboard
  • Maintenance Analysis
  • Surveys/Questionnaires/Polls
  • Custom Fields
  • Customer/Client Portal

Pros & Cons

CRMNEXT Pros & Cons
Pros
  • One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner
  • Additionally, the document storage feature proved to be equally valuable in our operations.
Cons
  • I believe the dashboards and reports could be more user-friendly and intuitive
  • Automating the daily reports can be challenging.
Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Reviews

CRMNEXT Reviews
Top Favorable Review
S
Selina
Reviewed on Jul 2, 2021

Overall, the experience with CRMnext has been quite positive, and it offers a comprehensive set of features that meet all the requirements of a CRM tool.

One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner. Additionally, the document storage feature proved to be equally valuable in our operations.

Occasionally, while using this software, we encountered complexity in navigating through different screens, and certain functionalities were challenging to grasp, especially for new users. Providing training to newcomers became an additional responsibility.

Top Critical Review
M
Malik
Reviewed on Jul 2, 2021

The product helps in managing the sales pipeline, generating sales forecasts, and organizing sales activities."

I appreciate the ability to gather leads from various sources such as websites, marketing campaigns, and landing pages, and consolidate them onto a unified platform.

I believe the dashboards and reports could be more user-friendly and intuitive. Automating the daily reports can be challenging.

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Alternatives

CRMNEXT Alternatives
8.8
8.6
Insightly Alternatives
8.8
8.6
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CRMNEXT vs. Insightly: Detailed Comparison

CRMNEXT vs. Insightly Top Ratings & Reviews: CRMNEXT

In our rating and review comparison of CRMNEXT vs. Insightly, CRMNEXT has 5 user reviews and Insightly has 104. The average star rating for CRMNEXT is 4.2 while Insightly has an average rating of 4.05. CRMNEXT has more positive reviews than Insightly. Comparing CRMNEXT vs. Insightly reviews, CRMNEXT has stronger overall reviews.

CRMNEXT vs. Insightly Best Features & Functionality: Insightly

CRMNEXT vs. Insightly both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Supported Channels, Accounting Features, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of CRMNEXT vs. Insightly, Insightly offers more of the most popular features and tools than CRMNEXT.

CRMNEXT vs. Insightly Best Pricing: Insightly

In our pricing comparison of CRMNEXT vs. Insightly, Insightly's pricing starts at $29/month and is more affordable compared to Insightly's starting cost of $29/month.

CRMNEXT vs. Insightly Best Usability: Insightly

Our comparison of CRMNEXT vs. Insightly shows that Insightly scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. CRMNEXT scores higher in , but Insightly has the best scores overall for system usability.

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