CRMNEXT vs. Creatio: Which is Best? - Wheelhouse

CRMNEXT vs. Creatio: Which is Best?

CRMNEXT vs. Creatio Best Overall: Creatio

In our comparison of CRMNEXT vs. Creatio, Creatio is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CRMNEXT Quick Info
WH Score:
8.3
Pricing Score:
7.5
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Creatio Quick Info
WH Score:
8.6
Pricing Score:
8.4
Feature Score:
8.1
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

CRMNEXT Pricing
Price Range
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* Vendor does not share prices.

Creatio Pricing
Price Range
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* Vendor does not share prices.

Features

CRMNEXT Features
  • Case Management
  • Pipeline Management
  • Up-Sell/Cross-Sell Management
  • Lead Generation
  • Lead Distribution
  • Social Media
  • Sales Analytics
  • ROI Reports
  • Forecasting
  • Dashboard
  • Maintenance Analysis
  • Surveys/Questionnaires/Polls
  • Chatbots
  • Custom Fields
  • Invoicing & Billing
Creatio Features
  • Case Management
  • Pipeline Management
  • Up-Sell/Cross-Sell Management
  • Lead Generation
  • Lead Distribution
  • Social Media
  • Sales Analytics
  • ROI Reports
  • Forecasting
  • Dashboard
  • Maintenance Analysis
  • Surveys/Questionnaires/Polls
  • Chatbots
  • Custom Fields
  • Invoicing & Billing

Pros & Cons

CRMNEXT Pros & Cons
Pros
  • One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner
  • Additionally, the document storage feature proved to be equally valuable in our operations.
Cons
  • I believe the dashboards and reports could be more user-friendly and intuitive
  • Automating the daily reports can be challenging.
Creatio Pros & Cons
Pros
  • Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.
Cons
  • Initially, support was not very effective.

Reviews

CRMNEXT Reviews
Top Favorable Review
S
Selina
Reviewed on Jul 2, 2021

Overall, the experience with CRMnext has been quite positive, and it offers a comprehensive set of features that meet all the requirements of a CRM tool.

One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner. Additionally, the document storage feature proved to be equally valuable in our operations.

Occasionally, while using this software, we encountered complexity in navigating through different screens, and certain functionalities were challenging to grasp, especially for new users. Providing training to newcomers became an additional responsibility.

Top Critical Review
M
Malik
Reviewed on Jul 2, 2021

The product helps in managing the sales pipeline, generating sales forecasts, and organizing sales activities."

I appreciate the ability to gather leads from various sources such as websites, marketing campaigns, and landing pages, and consolidate them onto a unified platform.

I believe the dashboards and reports could be more user-friendly and intuitive. Automating the daily reports can be challenging.

Creatio Reviews
Top Favorable Review
J
Jamie
Reviewed on Jul 2, 2021

I work with bpm'online mostly in lead generation and sales. It greatly assisted me to generate additional leads and seal more deals leading to an increase in our profits.

Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.

None.

Top Critical Review
T
Travis
Reviewed on Jul 2, 2021

Ability to handle all our client relationships within BPM, it has let us to collaborate contact with our other apps and hasten the sales process too.

Initially, support was not very effective.

Alternatives

CRMNEXT Alternatives
8.8
8.6
Creatio Alternatives
8.8
8.6
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CRMNEXT vs. Creatio: Detailed Comparison

CRMNEXT vs. Creatio Top Ratings & Reviews: Creatio

In our rating and review comparison of CRMNEXT vs. Creatio, Creatio has 27 user reviews and CRMNEXT has 5. The average star rating for Creatio is 4.70 while CRMNEXT has an average rating of 4.2. Creatio has more positive reviews than CRMNEXT. Comparing CRMNEXT vs. Creatio reviews, Creatio has stronger overall reviews.

CRMNEXT vs. Creatio Best Features & Functionality: Creatio

CRMNEXT vs. Creatio both offer a strong set of features and functionality including Customer Management, Lead Management, Supported Channels, Chat/IM Management, Accounting Features, Inventory Management, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Portal Types, Drag-and-Drop Builders/Designers, Systems/Administrative, Project Management Features, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of CRMNEXT vs. Creatio, Creatio offers more of the most popular features and tools than CRMNEXT.

CRMNEXT vs. Creatio Best Pricing: Creatio

In our pricing comparison of CRMNEXT vs. Creatio, Creatio's pricing starts at 0/month and is more affordable compared to Creatio's starting cost of 0/month.

CRMNEXT vs. Creatio Best Usability: Creatio

Our comparison of CRMNEXT vs. Creatio shows that Creatio scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. CRMNEXT scores higher in , but Creatio has the best scores overall for system usability.

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