Crexendo vs. net2phone: Which is Best? - Wheelhouse

Crexendo vs. net2phone: Which is Best?

Crexendo vs. net2phone Best Overall: Crexendo

In our comparison of Crexendo vs. net2phone, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crexendo Quick Info
WH Score:
9.2
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:
net2phone Quick Info
WH Score:
8.4
Pricing Score:
7.7
Feature Score:
7.7
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Crexendo Pricing
Price Range
Contact Us

* Vendor does not share prices.

net2phone Pricing

N/A

Features

Crexendo Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
net2phone Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Crexendo Pros & Cons
Pros
  • I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities
  • This comprehensive solution offers convenience and versatility for communication.
Cons
  • Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
net2phone Pros & Cons
Pros
  • Customization to meet specific organization needs
  • Call recording feature
  • Upcoming whisper-tone option.
Cons
  • The addition of video conferencing to its suite of services would enhance its overall utility.

Reviews

Crexendo Reviews
Top Favorable Review
M
Maria
Reviewed on Jul 2, 2021

I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.

I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.

If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.

Top Critical Review
G
Gary
Reviewed on Jul 2, 2021

This product enables me to maintain mobility in my business operations and effectively manage my staff.

I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.

Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.

net2phone Reviews
Top Favorable Review
L
Linda
Reviewed on Jul 2, 2021

As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.

Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option

Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version

Top Critical Review
S
Shawn
Reviewed on Jul 2, 2021

It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.

Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.

The addition of video conferencing to its suite of services would enhance its overall utility.

Alternatives

Crexendo Alternatives
net2phone Alternatives
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Crexendo vs. net2phone: Detailed Comparison

Crexendo vs. net2phone Top Ratings & Reviews: Crexendo

In our rating and review comparison of Crexendo vs. net2phone, Crexendo has 122 user reviews and net2phone has 6. The average star rating for Crexendo is 4.86 while net2phone has an average rating of 3.83. Crexendo has more positive reviews than net2phone. Comparing Crexendo vs. net2phone reviews, Crexendo has stronger overall reviews.

Crexendo vs. net2phone Best Features & Functionality: Crexendo

Crexendo vs. net2phone both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. net2phone, Crexendo offers more of the most popular features and tools than net2phone.

Crexendo vs. net2phone Best Pricing: net2phone

In our pricing comparison of Crexendo vs. net2phone, net2phone's pricing starts at 0/month and is more affordable compared to net2phone's starting cost of 0/month.

Crexendo vs. net2phone Best Usability: Crexendo

Our comparison of Crexendo vs. net2phone shows that Crexendo scores higher in usability for ease of use, learning curve, setup & support, quality of support. net2phone scores higher in meets requirements, ease of admin, but Crexendo has the best scores overall for system usability.

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