In our comparison of Crexendo vs. Grasshopper, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
Simple to use, greetings and extension messages are customizable, and very resourceful and helpful service team who assist me to get new customers and offer the corporation a facelift.
Insufficient features in the web interface and Mac OS app, and you have to pay extra money for the e-fax
This product enables me to maintain mobility in my business operations and effectively manage my staff.
I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.
Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.
None
I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
This product enables me to maintain mobility in my business operations and effectively manage my staff.
I appreciate Carol's exceptional attention to detail and her commitment to customer service. The service itself is user-friendly and straightforward to navigate.
Occasionally, I experience issues with my cell service, resulting in unreliable call hand-offs.
Simple to use, greetings and extension messages are customizable, and very resourceful and helpful service team who assist me to get new customers and offer the corporation a facelift.
Insufficient features in the web interface and Mac OS app, and you have to pay extra money for the e-fax
Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.
None
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In our rating and review comparison of Crexendo vs. Grasshopper, Crexendo has 122 user reviews and Grasshopper has 33. The average star rating for Crexendo is 4.86 while Grasshopper has an average rating of 4.39. Crexendo has more positive reviews than Grasshopper. Comparing Crexendo vs. Grasshopper reviews, Crexendo has stronger overall reviews.
Crexendo vs. Grasshopper both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. Grasshopper, Crexendo offers more of the most popular features and tools than Grasshopper.
In our pricing comparison of Crexendo vs. Grasshopper, Grasshopper's pricing starts at Free/month and is more affordable compared to Grasshopper's starting cost of Free/month.
Our comparison of Crexendo vs. Grasshopper shows that Crexendo scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. Grasshopper scores higher in learning curve, setup & support, but Crexendo has the best scores overall for system usability.
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