Constant Contact vs. Phonexa: Which is Best? - Wheelhouse

Constant Contact vs. Phonexa: Which is Best?

Constant Contact vs. Phonexa Best Overall: Phonexa

In our comparison of Constant Contact vs. Phonexa, Phonexa is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Constant Contact Quick Info
WH Score:
7.8
Pricing Score:
7.7
Feature Score:
7.1
Usability Score:
7.3
Company Size:Small Business, Mid Market
Platforms:
Phonexa Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.3
Usability Score:
8.9
Company Size:All Sizes
Platforms:

Pricing

Constant Contact Pricing
Core
$9.99
per month
Plus
$45
per month
Phonexa Pricing
Lite Suite
$100
per month
Premium Suite
$500
per month
Enterprise Suite
$1000
per month
Custom
Contact Us

Features

Constant Contact Features
  • Campaign Orchestration
  • Sales/Marketing Calendar
  • Product Tour/Demo
  • Case Management
  • Pipeline Management
  • Suppression List Management
  • Up-Sell/Cross-Sell Management
  • Discount/Promotion Management
  • Returns/Refunds Management
  • Loyalty Program Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Attribution
Phonexa Features
  • Campaign Orchestration
  • Sales/Marketing Calendar
  • Product Tour/Demo
  • Case Management
  • Pipeline Management
  • Suppression List Management
  • Up-Sell/Cross-Sell Management
  • Discount/Promotion Management
  • Returns/Refunds Management
  • Loyalty Program Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Attribution

Pros & Cons

Constant Contact Pros & Cons
Pros
  • Ease of handling and managing emails for advertising and surveys.
Cons
  • Expensive, no free version or trial.
Phonexa Pros & Cons
Pros
    Cons

      Reviews

      Constant Contact Reviews
      Top Favorable Review
      J
      James
      Reviewed on Jul 2, 2021

      I like how simple the program is to use and maintain for surveys and email marketing. But I don't like that the membership levels are overpriced compared to the other services they provide.

      Ease of handling and managing emails for advertising and surveys.

      Membership plans to improve access to extra services cost more than recommended

      Top Critical Review
      J
      Joseph
      Reviewed on Jul 2, 2021

      For event management, Constant Contact was invaluable; it relieved me of a great deal of responsibility. My time was saved by the predesigned templates, and the marketing enabled me to get more gigs. But there's a steep price tag, no free trial, and account cancellation was a hassle.

      Pre-designed templates, effective marketing

      Expensive, no free version or trial

      Phonexa Reviews
      Top Favorable Review
      E
      Elijah
      Reviewed on Jul 2, 2021

      As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue while my costs have decreased, resulting in greater profits for the company.

      Top Critical Review
      J
      John
      Reviewed on Jul 2, 2021

      Phonexa really just gets their customers. They're very responsive and willing and able to figure out how to make custom workflows work, and they catch on fast to one-off situations, which every business finds themselves in.

      Alternatives

      Constant Contact Alternatives
      8.6
      Phonexa Alternatives
      8.7
      8.6
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      Constant Contact vs. Phonexa: Detailed Comparison

      Constant Contact vs. Phonexa Top Ratings & Reviews: Phonexa

      In our rating and review comparison of Constant Contact vs. Phonexa, Phonexa has 8 user reviews and Constant Contact has 12. The average star rating for Phonexa is 5 while Constant Contact has an average rating of 4.33. Phonexa has more positive reviews than Constant Contact. Comparing Constant Contact vs. Phonexa reviews, Phonexa has stronger overall reviews.

      Constant Contact vs. Phonexa Best Features & Functionality: Phonexa

      Constant Contact vs. Phonexa both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Phone System Features, Accounting Features, Call Management & Administration, Call Routing Types, Cash Flow Management, Campaign Management, Language & Speech, Lead Management, Workflow Automation, User Calls-to-Action, Conferencing Capabilities, Presenter Controls, Collaboration Tools, File Management, Project Management Features, Appointments/Scheduling, Data Management, Content Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Third-Party Integrations, Governance, Risk, & Compliance (GRC), Compliance Accreditations, After-Sales Service, Campaign Types, Survey Management, Supported Devices/Hardware. In our feature comparison of Constant Contact vs. Phonexa, Phonexa offers more of the most popular features and tools than Constant Contact.

      Constant Contact vs. Phonexa Best Pricing: Phonexa

      In our pricing comparison of Constant Contact vs. Phonexa, Phonexa's pricing starts at $100/month and is more affordable compared to Constant Contact's starting cost of $9.99/month.

      Constant Contact vs. Phonexa Best Usability: Phonexa

      Our comparison of Constant Contact vs. Phonexa shows that Phonexa scores higher in usability for ease of use, meets requirements, learning curve, quality of support. Constant Contact scores higher in setup & support, ease of admin, but Phonexa has the best scores overall for system usability.

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