Comcast vs. RingEX: Which is Best? - Wheelhouse

Comcast vs. RingEX: Which is Best?

Comcast vs. RingEX Best Overall: RingEX

In our comparison of Comcast vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Comcast Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
8.0
Usability Score:
7.6
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Comcast Pricing
Price Range
Contact Us

* Vendor does not share prices.

RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

Comcast Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • PBX
  • IP PBX
  • SIP Trunking
  • PRI Trunking
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Direct Trunk Overflow (DTO)
  • Dialed Number Information Service (DNIS)
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • PBX
  • IP PBX
  • SIP Trunking
  • PRI Trunking
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Direct Trunk Overflow (DTO)
  • Dialed Number Information Service (DNIS)

Pros & Cons

Comcast Pros & Cons
Pros
  • Wide range of features.
Cons
  • I don't have any specific dislikes or suggestions for improvement at the moment
  • To be fair, I haven't explored all the available features and options extensively
  • However, I am gradually exploring them, evaluating their usefulness and potential benefits.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

Comcast Reviews
Top Favorable Review
V
Victor
Reviewed on Jul 2, 2021

The only positive that I can point to is the great range of features that they have. Learning and using the software proved to be quite a challenge and their support team weren't able to help much either.

Wide range of features

Difficult to adapt to, complicated interface, unresponsive support team

Top Critical Review
J
John
Reviewed on Jul 2, 2021

I highly recommend exploring the range of features Comcast offers. Take the time to review all the different options available. I was pleasantly surprised when I delved into them. These features can greatly simplify and enhance day-to-day tasks, providing reliable solutions.

The call forwarding feature, along with receiving messages in email format, is the most valuable aspect for my needs. It is incredibly user-friendly and Comcast has designed it with simplicity in mind. Moreover, the callers I interact with are unaware that they have been redirected to my remote phone number.

I don't have any specific dislikes or suggestions for improvement at the moment. To be fair, I haven't explored all the available features and options extensively. However, I am gradually exploring them, evaluating their usefulness and potential benefits.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

Comcast Alternatives
RingEX Alternatives
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Comcast vs. RingEX: Detailed Comparison

Comcast vs. RingEX Top Ratings & Reviews: RingEX

In our rating and review comparison of Comcast vs. RingEX, RingEX has 46 user reviews and Comcast has 12. The average star rating for RingEX is 4.19 while Comcast has an average rating of 3.41. RingEX has more positive reviews than Comcast. Comparing Comcast vs. RingEX reviews, RingEX has stronger overall reviews.

Comcast vs. RingEX Best Features & Functionality: RingEX

Comcast vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Comcast vs. RingEX, RingEX offers more of the most popular features and tools than Comcast.

Comcast vs. RingEX Best Pricing: RingEX

In our pricing comparison of Comcast vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to RingEX's starting cost of $20/month.

Comcast vs. RingEX Best Usability: RingEX

Our comparison of Comcast vs. RingEX shows that RingEX scores higher in usability for learning curve, setup & support, quality of support, ease of admin. Comcast scores higher in ease of use, meets requirements, but RingEX has the best scores overall for system usability.

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