Broadcom vs. ServiceNow: Which is Best? - Wheelhouse

Broadcom vs. ServiceNow: Which is Best?

Broadcom vs. ServiceNow Best Overall: Broadcom

In our comparison of Broadcom vs. ServiceNow, Broadcom is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Broadcom Quick Info
WH Score:
8.8
Pricing Score:
7.9
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:
ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.9
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Broadcom Pricing
Price Range
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* Vendor does not share prices.

ServiceNow Pricing
Price Range
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* Vendor does not share prices.

Features

Broadcom Features
  • Network Security
  • Data Security
  • Cloud Security
  • Web Security
  • Email Security
  • Gateway Security
  • Server Security
  • Wireless Security
  • Endpoint Detection and Response (EDR)
  • Firewall
  • Encryption
  • Filtering
  • Attack Surface Monitoring
  • Threat Hunting
  • Threat Intelligence
ServiceNow Features
  • Network Security
  • Data Security
  • Cloud Security
  • Web Security
  • Email Security
  • Gateway Security
  • Server Security
  • Wireless Security
  • Endpoint Detection and Response (EDR)
  • Firewall
  • Encryption
  • Filtering
  • Attack Surface Monitoring
  • Threat Hunting
  • Threat Intelligence

Pros & Cons

Broadcom Pros & Cons
Pros
  • The value for money for this software is great.
Cons
  • None.
ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.

Reviews

Broadcom Reviews
Top Favorable Review
K
Kara
Reviewed on Jul 2, 2021

The value for money for this software is great

None

Top Critical Review
K
Kara
Reviewed on Jul 2, 2021

The value for money for this software is great

None

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

Alternatives

Broadcom Alternatives
8.6
ServiceNow Alternatives
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Broadcom vs. ServiceNow: Detailed Comparison

Broadcom vs. ServiceNow Top Ratings & Reviews: Broadcom

In our rating and review comparison of Broadcom vs. ServiceNow, Broadcom has 57 user reviews and ServiceNow has 16. The average star rating for Broadcom is 4.31 while ServiceNow has an average rating of 4.31. Broadcom has more positive reviews than ServiceNow. Comparing Broadcom vs. ServiceNow reviews, Broadcom has stronger overall reviews.

Broadcom vs. ServiceNow Best Features & Functionality: ServiceNow

Broadcom vs. ServiceNow both offer a strong set of features and functionality including Systems/Administrative, Configuration Management, Sync/Refresh, Identity and Access Management (IAM), Project Management Features, Help Desk Features, Workflow Automation, Reporting & Analytics, Cybersecurity Features, Customer Management, Supported Technologies, Network Management, Device Management, Cybersecurity Protection Types, Collaboration Tools, Resource Management, Application Management, Third-Party Integrations, Event Management, Governance, Risk, & Compliance (GRC), Workforce Optimization, Customizable Items, After-Sales Service, Software Development Lifecycle (SDLC) Integrations, Content Management, Inventory Management, Chat/IM Management, Portal Types, Appointments/Scheduling, Store/Outlet Management, Business Units/Areas Covered. In our feature comparison of Broadcom vs. ServiceNow, ServiceNow offers more of the most popular features and tools than Broadcom.

Broadcom vs. ServiceNow Best Pricing: ServiceNow

In our pricing comparison of Broadcom vs. ServiceNow, ServiceNow's pricing starts at N/A/month and is more affordable compared to ServiceNow's starting cost of N/A/month.

Broadcom vs. ServiceNow Best Usability: Broadcom

Our comparison of Broadcom vs. ServiceNow shows that Broadcom scores higher in usability for setup & support, quality of support. ServiceNow scores higher in ease of use, meets requirements, learning curve, ease of admin, but Broadcom has the best scores overall for system usability.

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