In our comparison of Act! vs. C2CRM, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.
Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection
While functional, it doesn't offer the level of ease-of-use that I would prefer.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
If you choose CR2CRM, you'll have a comprehensive tool to manage your marketing campaign budgets and proposals. The reporting feature is exceptionally accurate, providing detailed and consistent insights into every aspect of your campaigns.
The powerful procedures for lead extraction and customer generation are particularly noteworthy. Also, the platform provides invaluable insights for precise follow-ups, enhancing campaign effectiveness and issue resolution.
SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.
Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection
While functional, it doesn't offer the level of ease-of-use that I would prefer.
If you choose CR2CRM, you'll have a comprehensive tool to manage your marketing campaign budgets and proposals. The reporting feature is exceptionally accurate, providing detailed and consistent insights into every aspect of your campaigns.
The powerful procedures for lead extraction and customer generation are particularly noteworthy. Also, the platform provides invaluable insights for precise follow-ups, enhancing campaign effectiveness and issue resolution.
SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.
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In our rating and review comparison of Act! vs. C2CRM, C2CRM has 8 user reviews and Act! has 140. The average star rating for C2CRM is 4.5 while Act! has an average rating of 4.05. C2CRM has more positive reviews than Act!. Comparing Act! vs. C2CRM reviews, C2CRM has stronger overall reviews.
Act! vs. C2CRM both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Contact Management, Reporting & Analytics, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Workflow Automation, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. C2CRM, Act! offers more of the most popular features and tools than C2CRM.
In our pricing comparison of Act! vs. C2CRM, Act!'s pricing starts at $30/month and is more affordable compared to C2CRM's starting cost of $37/month.
Our comparison of Act! vs. C2CRM shows that Act! scores higher in usability for learning curve, quality of support, ease of admin. C2CRM scores higher in ease of use, meets requirements, setup & support, but Act! has the best scores overall for system usability.
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