Act! vs. Aptean: Which is Best? - Wheelhouse

Act! vs. Aptean: Which is Best?

Act! vs. Aptean Best Overall: Act!

In our comparison of Act! vs. Aptean, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Aptean Quick Info
WH Score:
8.7
Pricing Score:
7.9
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Aptean Pricing
Price Range
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* Vendor does not share prices.

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Formula/Recipe Management
  • Assembly Management
  • Shop Floor Control
  • Secondary Contacts
  • Product Catalog
  • Payment Processing
  • Billing Model Management
  • Budget Management
  • Revenue Management
Aptean Features
  • Pipeline Management
  • Deal Management
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Formula/Recipe Management
  • Assembly Management
  • Shop Floor Control
  • Secondary Contacts
  • Product Catalog
  • Payment Processing
  • Billing Model Management
  • Budget Management
  • Revenue Management

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Aptean Pros & Cons
Pros
    Cons
    • Non-effective printing and pdf use without using third-party support, occasionally slow customer response, and partial testing of patches and updates seem to cause issues into the mix.

    Reviews

    Act! Reviews
    Top Favorable Review
    N
    Nancy
    Reviewed on Jul 2, 2021

    I am a big fan of all the functions that this program has. It has been helpful to my company and me.

    The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

    Top Critical Review
    N
    Norman
    Reviewed on Jul 2, 2021

    Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

    I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

    The reporting sucks. As for the whole program, it used to work great but not anymore.

    Aptean Reviews
    Top Favorable Review
    C
    Cheryl
    Reviewed on Jul 2, 2021

    Our vitamin and supplement manufacturing company was looking for software that was precise to our requirements. I, as the company's CFO, was the person mandated with the research process. After a period of searching I finally settled on ProcessPro. We acquired it in 2004 and we've never had any regrets for picking it. It has been very vital in the growth of our business. It is very comprehensive, simple to use, versatile, and the customer support team is very fair, helpful, diligent, and resourceful. Further, it is capable of exporting data for management reporting, it has very useful process manufacturing and inventory management features which have increased the efficiency of our operations.

    We have been able to have better accuracy and controls in customer service and productivity after recently implementing the Automated Warehouse System.

    Lastly, our counts and order fulfilment are more accurate, inventory is presently real-time, and customer service percentage has greatly improved thanks to this software.

    Top Critical Review
    J
    John
    Reviewed on Jul 2, 2021

    Workwise is the second-simplest and robust software compared to the seven different ERP systems I have used in my career.

    Enhanced online support and software upgrades, the prompt response in case of emergencies, wonderful modules range, and extensive functional flexibility.

    Non-effective printing and pdf use without using third-party support, occasionally slow customer response, and partial testing of patches and updates seem to cause issues into the mix.

    Alternatives

    Act! Alternatives
    8.6
    Aptean Alternatives
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    Act! vs. Aptean: Detailed Comparison

    Act! vs. Aptean Top Ratings & Reviews: Aptean

    In our rating and review comparison of Act! vs. Aptean, Aptean has 58 user reviews and Act! has 140. The average star rating for Aptean is 4.36 while Act! has an average rating of 4.05. Aptean has more positive reviews than Act!. Comparing Act! vs. Aptean reviews, Aptean has stronger overall reviews.

    Act! vs. Aptean Best Features & Functionality: Act!

    Act! vs. Aptean both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Contact Management, Inventory Management, Reporting & Analytics, Call Management & Administration, Customizable Items, Collaboration Tools, Workflow Automation, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Aptean, Act! offers more of the most popular features and tools than Aptean.

    Act! vs. Aptean Best Pricing: Aptean

    In our pricing comparison of Act! vs. Aptean, Aptean's pricing starts at N/A/month and is more affordable compared to Aptean's starting cost of N/A/month.

    Act! vs. Aptean Best Usability: Aptean

    Our comparison of Act! vs. Aptean shows that Aptean scores higher in usability for setup & support, quality of support. Act! scores higher in ease of use, meets requirements, learning curve, ease of admin, but Aptean has the best scores overall for system usability.

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