GoToConnect vs. Zultys: Which is Best? - Wheelhouse

GoToConnect vs. Zultys: Which is Best?

GoToConnect vs. Zultys Best Overall: GoToConnect

In our comparison of GoToConnect vs. Zultys, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

GoToConnect Quick Info
WH Score:
8.7
Pricing Score:
8.3
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Zultys Quick Info
WH Score:
7.4
Pricing Score:
6.7
Feature Score:
6.9
Usability Score:
6.8
Company Size:All Sizes
Platforms:

Pricing

GoToConnect Pricing
Basic
$27
per user / per month
Standard
$32
per user / per month
Zultys Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

GoToConnect Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
Zultys Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding

Pros & Cons

GoToConnect Pros & Cons
Pros
  • Voice quality is good and can be set up easily but has a learning curve.
Cons
  • I don't have any cons.
Zultys Pros & Cons
Pros
  • The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses
  • .
Cons
  • The only minor inconvenience is that it currently requires a Windows application for administration
  • .

Reviews

GoToConnect Reviews
Top Favorable Review
R
Richard
Reviewed on Jul 2, 2021

Voice quality is good and can be set up easily but has a learning curve.

Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.

Top Critical Review
J
Jessie
Reviewed on Jul 2, 2021

We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.

I don't have any cons.

Zultys Reviews
Top Favorable Review
B
Barbara
Reviewed on Jul 2, 2021

This has reduced the necessity for travel or phone calls while making it simpler to respond promptly to messages.

The system's ease of use and intuitive navigation greatly facilitate reaching out to individuals and receiving prompt responses.

One drawback is that the system tends to operate slowly or encounter issues when used over a VPN. It sometimes hangs or fails to update status properly under these circumstances.

Top Critical Review
M
Martha
Reviewed on Jul 2, 2021

I recommend either partnering with a trustworthy reseller for implementation and support or exploring the Zultys hosted and supported product, depending on your organization's needs.

The flexibility to implement this system as an appliance, virtual machine, or cloud-hosted solution is excellent. You can even combine these options for enhanced availability and multi-location support.

The only minor inconvenience is that it currently requires a Windows application for administration.

Alternatives

GoToConnect Alternatives
Zultys Alternatives
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GoToConnect vs. Zultys: Detailed Comparison

GoToConnect vs. Zultys Top Ratings & Reviews: GoToConnect

In our rating and review comparison of GoToConnect vs. Zultys, GoToConnect has 35 user reviews and Zultys has 6. The average star rating for GoToConnect is 4.45 while Zultys has an average rating of 3.5. GoToConnect has more positive reviews than Zultys. Comparing GoToConnect vs. Zultys reviews, GoToConnect has stronger overall reviews.

GoToConnect vs. Zultys Best Features & Functionality: GoToConnect

GoToConnect vs. Zultys both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. Zultys, GoToConnect offers more of the most popular features and tools than Zultys.

GoToConnect vs. Zultys Best Pricing: Zultys

In our pricing comparison of GoToConnect vs. Zultys, Zultys's pricing starts at N/A/month and is more affordable compared to Zultys's starting cost of N/A/month.

GoToConnect vs. Zultys Best Usability: GoToConnect

Our comparison of GoToConnect vs. Zultys shows that GoToConnect scores higher in usability for ease of use, learning curve, setup & support, ease of admin. Zultys scores higher in meets requirements, quality of support, but GoToConnect has the best scores overall for system usability.

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