GoToConnect vs. PanTerra - Streams: Which is Best?

GoToConnect vs. PanTerra - Streams: Which is Best?

GoToConnect vs. PanTerra - Streams Best Overall: PanTerra - Streams

In our comparison of GoToConnect vs. PanTerra - Streams, PanTerra - Streams is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

GoToConnect Quick Info
WH Score:
8.7
Pricing Score:
8.3
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:
PanTerra - Streams Quick Info
WH Score:
9.2
Pricing Score:
8.7
Feature Score:
8.4
Usability Score:
8.8
Company Size:All Sizes
Platforms:

Pricing

GoToConnect Pricing
Basic
$27
per user / per month
Standard
$32
per user / per month
PanTerra - Streams Pricing
Business Plus
$20
per user / per month
Professional
$25
per user / per month
Call Center
$35
per user / per month
Contact Center
Contact Us

Features

GoToConnect Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
PanTerra - Streams Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding

Pros & Cons

GoToConnect Pros & Cons
Pros
  • Voice quality is good and can be set up easily but has a learning curve.
Cons
  • I don't have any cons.
PanTerra - Streams Pros & Cons
Pros
  • great support.
Cons

    Reviews

    GoToConnect Reviews
    Top Favorable Review
    R
    Richard
    Reviewed on Jul 2, 2021

    Voice quality is good and can be set up easily but has a learning curve.

    Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.

    Top Critical Review
    J
    Jessie
    Reviewed on Jul 2, 2021

    We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.

    I don't have any cons.

    PanTerra - Streams Reviews
    Top Favorable Review
    H
    Henry G.
    Reviewed on Jul 2, 2021

    The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.

    great support.

    so many features it can take a while to use an and master.

    Top Critical Review
    J
    Johnnie M.
    Reviewed on Jul 2, 2021

    I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!

    The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.

    Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.

    Alternatives

    GoToConnect Alternatives
    PanTerra - Streams Alternatives
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    GoToConnect vs. PanTerra - Streams: Detailed Comparison

    GoToConnect vs. PanTerra - Streams Top Ratings & Reviews: PanTerra - Streams

    In our rating and review comparison of GoToConnect vs. PanTerra - Streams, PanTerra - Streams has 30 user reviews and GoToConnect has 35. The average star rating for PanTerra - Streams is 5 while GoToConnect has an average rating of 4.45. PanTerra - Streams has more positive reviews than GoToConnect. Comparing GoToConnect vs. PanTerra - Streams reviews, PanTerra - Streams has stronger overall reviews.

    GoToConnect vs. PanTerra - Streams Best Features & Functionality: PanTerra - Streams

    GoToConnect vs. PanTerra - Streams both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Drag-and-Drop Builders/Designers, Workflow Automation, Document Management, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. PanTerra - Streams, PanTerra - Streams offers more of the most popular features and tools than GoToConnect.

    GoToConnect vs. PanTerra - Streams Best Pricing: PanTerra - Streams

    In our pricing comparison of GoToConnect vs. PanTerra - Streams, PanTerra - Streams's pricing starts at $20/month and is more affordable compared to GoToConnect's starting cost of $27/month.

    GoToConnect vs. PanTerra - Streams Best Usability: PanTerra - Streams

    Our comparison of GoToConnect vs. PanTerra - Streams shows that PanTerra - Streams scores higher in usability for ease of use, learning curve, quality of support, ease of admin. GoToConnect scores higher in meets requirements, setup & support, but PanTerra - Streams has the best scores overall for system usability.

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