In our comparison of GoToConnect vs. OnSIP, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
The product enables remote work, which is particularly beneficial for individuals with frequent travel obligations.Exploring alternative solutions may be worthwhile for those seeking a more reliable and professional communication tool.
The mobile accessibility of this product is highly convenient.
An essential drawback is the necessity to connect to WiFi for the mobile feature to function. Also, there are persistent sound issues, with interruptions during client interactions, which negatively impacts professionalism.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
The experience with onSIP was fantastic. The support team was approachable and greatly helpful when we contacted them asking for assistance.
Exceptional support.
Their web app was once a poor reflection of the quality of their physical offering.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
The product enables remote work, which is particularly beneficial for individuals with frequent travel obligations.Exploring alternative solutions may be worthwhile for those seeking a more reliable and professional communication tool.
The mobile accessibility of this product is highly convenient.
An essential drawback is the necessity to connect to WiFi for the mobile feature to function. Also, there are persistent sound issues, with interruptions during client interactions, which negatively impacts professionalism.
The experience with onSIP was fantastic. The support team was approachable and greatly helpful when we contacted them asking for assistance.
Exceptional support.
Their web app was once a poor reflection of the quality of their physical offering.
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In our rating and review comparison of GoToConnect vs. OnSIP, GoToConnect has 35 user reviews and OnSIP has 9. The average star rating for GoToConnect is 4.45 while OnSIP has an average rating of 4. GoToConnect has more positive reviews than OnSIP. Comparing GoToConnect vs. OnSIP reviews, GoToConnect has stronger overall reviews.
GoToConnect vs. OnSIP both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. OnSIP, GoToConnect offers more of the most popular features and tools than OnSIP.
In our pricing comparison of GoToConnect vs. OnSIP, OnSIP's pricing starts at N/A/month and is more affordable compared to OnSIP's starting cost of N/A/month.
Our comparison of GoToConnect vs. OnSIP shows that GoToConnect scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. OnSIP scores higher in quality of support, but GoToConnect has the best scores overall for system usability.
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