In our comparison of 8x8 X Series vs. Kinetic Business, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.
I really liked was their customer service. It was great to be able to easily open tickets through their portal or by calling their 800 number. Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.
We experienced more and longer outages than we considered acceptable. During those times, getting in touch with someone for updates and reasons behind the outages was difficult. Additionally, the cost-to-bandwidth ratio was too high for our liking.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.
I really liked was their customer service. It was great to be able to easily open tickets through their portal or by calling their 800 number. Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.
We experienced more and longer outages than we considered acceptable. During those times, getting in touch with someone for updates and reasons behind the outages was difficult. Additionally, the cost-to-bandwidth ratio was too high for our liking.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.
I really liked was their customer service. It was great to be able to easily open tickets through their portal or by calling their 800 number. Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.
We experienced more and longer outages than we considered acceptable. During those times, getting in touch with someone for updates and reasons behind the outages was difficult. Additionally, the cost-to-bandwidth ratio was too high for our liking.
Windstream offered voice options at an affordable rate. Choosing them as a PRI provider significantly reduced costs compared to traditional copper lines. Along with the benefits of MPLS, we were able to save a lot of money.
I really liked was their customer service. It was great to be able to easily open tickets through their portal or by calling their 800 number. Plus, since Windstream managed the MPLS network, it took a lot of responsibility and workload off our shoulders.
We experienced more and longer outages than we considered acceptable. During those times, getting in touch with someone for updates and reasons behind the outages was difficult. Additionally, the cost-to-bandwidth ratio was too high for our liking.
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In our rating and review comparison of 8x8 X Series vs. Kinetic Business, 8x8 X Series has 74 user reviews and Kinetic Business has 1. The average star rating for 8x8 X Series is 3.77 while Kinetic Business has an average rating of 3. 8x8 X Series has more positive reviews than Kinetic Business. Comparing 8x8 X Series vs. Kinetic Business reviews, 8x8 X Series has stronger overall reviews.
8x8 X Series vs. Kinetic Business both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. Kinetic Business, 8x8 X Series offers more of the most popular features and tools than Kinetic Business.
In our pricing comparison of 8x8 X Series vs. Kinetic Business, Kinetic Business's pricing starts at 0/month and is more affordable compared to Kinetic Business's starting cost of 0/month.
Our comparison of 8x8 X Series vs. Kinetic Business shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Kinetic Business scores higher in ease of admin, but 8x8 X Series has the best scores overall for system usability.
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