In our comparison of 8x8 X Series vs. PanTerra - Streams, PanTerra - Streams is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
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In our rating and review comparison of 8x8 X Series vs. PanTerra - Streams, PanTerra - Streams has 30 user reviews and 8x8 X Series has 74. The average star rating for PanTerra - Streams is 5 while 8x8 X Series has an average rating of 3.77. PanTerra - Streams has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. PanTerra - Streams reviews, PanTerra - Streams has stronger overall reviews.
8x8 X Series vs. PanTerra - Streams both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of 8x8 X Series vs. PanTerra - Streams, PanTerra - Streams offers more of the most popular features and tools than 8x8 X Series.
In our pricing comparison of 8x8 X Series vs. PanTerra - Streams, PanTerra - Streams's pricing starts at $20/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.
Our comparison of 8x8 X Series vs. PanTerra - Streams shows that PanTerra - Streams scores higher in usability for learning curve, quality of support, ease of admin. 8x8 X Series scores higher in ease of use, meets requirements, setup & support, but PanTerra - Streams has the best scores overall for system usability.
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