In our comparison of 3CX vs. 8x8 X Series, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
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In our rating and review comparison of 3CX vs. 8x8 X Series, 3CX has 88 user reviews and 8x8 X Series has 75. The average star rating for 3CX is 4.32 while 8x8 X Series has an average rating of 3.72. 3CX has more positive reviews than 8x8 X Series. Comparing 3CX vs. 8x8 X Series reviews, 3CX has stronger overall reviews.
3CX vs. 8x8 X Series both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 3CX vs. 8x8 X Series, 8x8 X Series offers more of the most popular features and tools than 3CX.
In our pricing comparison of 3CX vs. 8x8 X Series, 8x8 X Series's pricing starts at $24/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.
Our comparison of 3CX vs. 8x8 X Series shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, setup & support. 3CX scores higher in learning curve, quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.
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