CRM in Healthcare Industry

What is the Best CRM in Healthcare Industry?

CRM in the healthcare industry streamlines communication between healthcare providers and patients, facilitating appointment scheduling, prescription management, and health information exchange. These platforms empower healthcare professionals to maintain comprehensive patient records, enabling a more informed and coordinated approach to treatment.

CRM in healthcare industry enhances patient engagement by providing tools for secure communication, educational resources, and personalized health monitoring. In healthcare, CRM goes beyond traditional customer relations to encompass patient relationships, aiming to deliver personalized and holistic care.

By leveraging CRM, healthcare organizations can analyze patient data to identify trends, predict health outcomes, and tailor interventions accordingly. This improves patient outcomes and contributes to more efficient resource allocation and cost management. Additionally, CRM aids in cultivating patient loyalty and satisfaction by delivering a seamless and patient-friendly experience throughout the healthcare journey.

Top 10 CRM Software in Healthcare Industry

NetSuite / SAP S/4HANA / Oracle ERP / Insightly / Pipedrive / Creatio / Zendesk Suite / Keap / Zoho CRM / Kinetic

WH Score
8.9
NetSuite
94reviews
Starting Price:N/A
Oracle's NetSuite is the world's #1 cloud ERP solution. This ERP provides over 40,000 organizations worldwide with a modern, scalable, and unified platform to streamline all crucial back-office processes, from financial management and planning, to warehouse and fulfillment, and beyond. With built-in...
WH Score
8.9
SAP S/4HANA
98reviews
Starting Price:N/A
Developed by the German company SAP SEP, SAP Enterprise Resource Planning software is a robust business management solution that incorporates all operational aspects within an organization under a single integrated system. As of 2015, it is the world’s most widely used enterprise application s...
WH Score
8.8
Oracle ERP
152reviews
Starting Price:N/A
Oracle ERP represents one of the globe’s leading enterprise software organizations. They have built a sophisticated portfolio of business software applications through high-profile acquisitions. The company is well-known for its strengths in the database, and infrastructure systems. It offers ...
WH Score
8.7
Insightly
104reviews
Starting Price:$29 / user / per month
Join the over 850,000 people worldwide using the #1 CRM and project management app for small business teams, vendors and entrepreneurs. Insightly is a leading CRM for SMEs, and will save your workers’ time by automatically tracking all client or project related activity in one place. &nbs...
WH Score
8.6
Pipedrive
57reviews
Starting Price:$11.90 / user / per month
Pipedrive CRM is a powerful customer relationship management software designed to help businesses streamline their sales processes and close more deals. The software is packed with features that make it easy to manage and track leads, deals, and contacts, as well as automate tasks and stay on top of...
WH Score
8.6
Creatio
27reviews
Starting Price:N/A
Creatio (formerly Bpm’online) is a premium vendor of process-driven software for marketing, sales, and service. Today, more than 6,500 organizations manage their customer-facing processes and deliver an amazing customer experience with our solutions.
WH Score
8.6
Zendesk Suite
388reviews
Starting Price:$125 / user / per month
Zendesk Suite is an end-to-end customer relationship platform that combines help desk, voice and CX capabilities into one powerful application. AI is a key capability at Zendesk, offering users the ability to infuse intelligent automation across a variety of areas, from customer interactions to inte...
WH Score
8.5
Keap
58reviews
Starting Price:$1169 / contact / per month
Keap CRM is a customer relationship management (CRM) software designed specifically for small business owners. It helps to manage customer interactions, automate workflows, and provide insights for growth. 
WH Score
8.5
Zoho CRM
228reviews
Starting Price:$14 / user / per month
Zoho CRM specializes in tailoring customer systems that allow users the freedom to focus on their core business while an automated CRM solution performs key workflows, such as e-mails, broadcasts and updates. The result is increased productivity and an enhanced sales processes.  
WH Score
8.4
Kinetic
31reviews
Starting Price:N/A
Epicor ERP is a worldclass Enterprise Resource Planning business management solution used by over 20,000 customers in more than 150 countries. It is a single, end-to-end software solution used mostly by mid-market firms. It is guided by user needs in the current market. It is also built on 100% Micr...
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