NetSuite Service Resource Planning-logo

NetSuite Service Resource Planning - Project Management Software

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  • Features:
  • Platforms:
  • Pricing:

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Details

Netsuite project management solutions are built primarily for the service industry (although there is a version that supports manufacturing as well). NetSuite’s focus is on providing complete visibility of all tasks, improving collaboration and reducing non-billable work by taking care of routine activities in the background.  An interesting feature is an insight into project profitability. Managers get to see the real financial metrics and profitability scores of every projects.

There are six major modules in NetSuite: these are project management, resource management, project accounting, timesheets, expenses and analytics.

The resource management modules ensure that the right resources are allocated to projects and that managers have visibility and close control over resource use, bookings and costing. Real-time skill tracking ensures you are constantly aware of where your resources are and how they are being used. Resource management is from a central pool so that no resource is lost sight of. In depth analytics features help managers understand and optimize the use of their resources.

Managing cash flow is critical to success and NetSuite helps businesses by connecting accounts with project financials. This helps ensure that accounts are accurate and reflect ongoing activities, reports are accurate and cash flow maximized.

Timesheet management is required to be easy and simple, and NetSuite achieves this. The simplicity of the timesheet management module ensures that employees will keep their data updated in time, helping your projects run better. Since the solution is cloud based, timesheets can even be entered when employees are on the road.

The analytics module is elaborate and offers great insights into the progress and profitability of a project. All stakeholders can see how the project is progressing and what needs to be corrected. 

Features

Pricing Model
  • Monthly subscription per user
  • Yearly subscription per user
  • Metered per minute
  • Monthly site license
  • Yearly site license
  • Flat fee
  • Monthly subscription
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Target Company Size
  • Startup
  • Small-to-Medium Business
  • Enterprise
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
  • Account Manager
Mobile Apps Offered
  • None
  • iOS
  • Android
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Compatible Operating System(s)
  • Windows
  • iOS
  • Linux
  • Mac
  • Android
Deployment
  • Hosted/Cloud
  • On-Premise
  • Mobile
API
  • Yes
  • No
  • API calls
Reporting & Analytics Features
  • Project KPI reports
  • Milestones reports
  • Timesheet reports
  • Tasks reports
  • Roadmap reports
  • Risk reports
  • Change requests reports
  • Issues/bugs reports
  • Drill-down reports
  • Built-in BI reports
  • Best case/worst case estimates
  • Trend Analysis & Forecasting
  • Critical Path Analysis
  • Data Encryption
  • Data Migration
  • Data Export
  • Data Import
  • Data Backup
  • Data Visualizations
  • Financial Statements
  • Margin Projection
  • Opportunity Tracking
  • Pivot analysis
  • Performance Insights
  • Extended Support Hours
  • Expert-Built Reports
  • Real-Time Analytics
  • Invoicing and Quoting
  • Report Builder
  • Cycle & Capacity Reports
  • Productivity Report
  • Action & Production Reports
  • Objectives & Key Results
Project Tracking Features
  • Manage Project Scope
  • Scheduling
  • Time tracking
  • Milestone tracking
  • Percent-complete tracking
  • Status tracking
  • Gate review process
  • Expense tracking
  • Map View
  • Roadmap
  • Archive
  • Sandbox
  • Client Portals
  • Board View
  • Custom Forms
  • Email Notification
  • Tasks
  • Activity Log
  • Mobile App
  • Reporting
  • Two-Factor Authentication
  • Single Sign-On
  • Baseline
  • Project templates
  • 5 Projects
  • 20 Projects
  • File storage 1000GB
  • 200 Users
  • 15 Users
  • File storage 150GB
  • File storage 30GB
  • File storage 60GB
  • 600 Projects
  • 300 Projects
  • 2 Projects
  • 3 Users
  • 1 User
  • 5 Users
  • File storage 2GB
  • 50 Projects
  • 15 Projects
  • File size limit 25GB
  • File size limit 10GB
  • File size limit 250GB
  • File storage 1TB
  • Unlimited Storage
  • File storage 5GB/user
  • File storage 500GB
  • Unlimited Projects
  • File storage 100GB
  • File storage 45GB
  • File storage 15GB
  • File storage 1GB
  • 100 Projects
  • 30 Projects
  • 3 Projects
  • File storage 120GB
  • File storage 100GB
  • File storage 20GB
  • File storage 5GB
  • 30 Project Templates
  • 20 Project Templates
  • Unlimited Projects
  • 10 Projects
  • Spreadsheet View
  • Grid View
  • Users
  • Storage
  • Goal Management
  • Support Tickets
  • Customer Portal
  • Support Tickets
  • Customer Portal
  • Support Tickets
  • Customer Portal
  • Role-Based Access Controls
  • Data Encryption
  • Multi-Factor Authentication
  • Uptime SLA
  • Password Policies
  • eSignature
  • Mobile Offline
  • Conversations
  • Guests
  • Search Options
  • Deadlines
  • Earned Value Management
  • Quotes
  • Contact Management
  • Client Management
  • Chart View
  • Calendar View
  • List View
  • Workflow Automation
  • Share projects
  • Manual time entry
  • Shared forms
  • Free viewers
  • Column types
  • Unlimited Boards
  • Google Authentication
  • Formula Column
  • Overload Alerts
  • RAG Indicators
  • Public Projects
  • Projects
  • Time Zone Adjustment
  • Category Editor
  • WYSIWYG Editor Settings
  • Header Links
  • Color Schemes
  • Page Title Variable
  • Unaccepted File-Type Settings
  • Date Formats
  • AI & Machine Learning
  • Biometric Intergration
  • Billing and Invoicing
  • Timesheet Management
  • Timesheet Scheduler
  • Overtime Calculation
  • IP and Geo Tracking
  • Shift Rotation
  • Shift Scheduling
  • Attendance marking
  • Assessments
  • Discussion Forum
  • Course Feedback
  • LMS with Learner Portal
  • Office Readiness
  • ZIA - AI Bot
  • Full control over your TestRail instance
  • Flexible monthly or annual billing
  • Sample reports for various projects
  • Create a project outline showing Phases, Tasks, SubTasks, No
  • Use "drag & drop" Project Libraries for fast planning.
  • 1on1 Meetings
  • Projects & Workstreams
  • One Click Reporting
  • Team Meetings
  • Objectives & Key Results
  • Coordinate and collaborate on actions
  • Meet for Results
  • Get Operational Visibility
  • Drag & Drop
  • File Picker
Budget/Expense Management Features
  • Job costing
  • Cost aggregation
  • Resource use forecast
  • Expense tracking
  • Set billing rates
  • Burn rate analysis
  • Track billable hours
  • Integrated invoicing
  • Audit Logs
  • Timelines
  • Estimates
  • Project Budget
  • Approvals
  • Retainer Management
  • Revision Tracking
  • Order Management
  • Bid Management
  • Proposals
Collaboration Features
  • Real-time data sharing
  • Shared dashboards
  • Shared schedules
  • Shared calendars
  • Group chat
  • Instant messaging
  • Video conferencing
  • Email integration
  • Convert task to email
  • Directory
  • Teams
  • Subcontractor Access
  • Dashboards
  • Client Access
  • Collaborators
  • Task & Project Collaboration
  • User Merge
  • Rules
  • Task & Project Collaboration
  • Email Templates
  • Proofing
  • Private Dashboards
  • Employee Skills
  • Vacation Calendar
  • Guest Access
  • Updates
  • Whiteboard Collaboration
  • Embedded Documents
  • Multiple Locations & Shifts
  • Portfolio Dashboard
  • Project Blog
  • Flink Document Exchange
  • Contractor Access
  • Flink Document Exchange
  • Stickers
  • Custom Background
Document Management Features
  • Content management system
  • Document version control
  • File sharing
  • Document annotation
  • Multimedia Sharing
Idea Management Features
  • Idea gathering templates
  • None
  • Polls/surveys
  • Idea to requirement template
  • Mind maps
  • Webhooks
  • Webhooks
  • Webhooks
Gantt Chart Features
  • None
  • Gantt charts
  • Dynamic Gantt charts
  • Allow multiple users in one chart
  • Allow multiple projects in one chart
  • Manage resource allocation within the chart
  • Embedded comments
  • Track changes
  • Project Gantt
  • Global Gantt chart
Bugs & Issues Tracking Features
  • Bug tracking
  • Issue tracking
  • Bug/issue log
  • Bug/issue history
  • Bug/issue prioritization
  • Escalation management
  • Code integration
  • Multiple workflows
  • Risk probability matrix
Change Request Management Features
  • Track change requests
  • Prioritize change requests
  • Change requests log
  • Change requests management
Resource Management Features
  • Resource allocation tool
  • Resource conflict analysis
  • Resource constraint analysis
  • Resource workload analysis
  • Automated notifications to team members
  • Resource availability analysis
  • Resource plan creation
  • Timesheet Approvals
  • Onboarding
  • Capacity Planning
  • Interactive media review
  • Resource Shaping
  • Resource Scheduling
  • Global Planned vs Actual
  • Global Resource Utilization
  • Plan resources
Task Management Features
  • Task visualization tool
  • Schedule tasks
  • Assign tasks
  • Group tasks by project
  • Prioritize tasks
  • Recurring tasks
  • Task history
  • To-do lists
  • Custom Fields
  • Subtasks
  • Workflow Management
  • Tagging
  • Reminders
  • Allocation
  • Tagging
  • Reminders
  • Allocation
  • Tagging
  • Reminders
  • Multiple Assignees
  • Workspaces
  • Task Types
  • Due Dates
  • Bulk Management
  • Subteams
  • Company Level Teams
  • Undo
  • Project History
  • Filtering
  • Labels
  • Critical path
  • Workspace groups
  • Custom reporting
  • Success based support
  • Image Mark-up
  • Task dependencies
  • Review & approval
  • Task dependencies
  • Event subscription
  • Alignment scorecards
  • Scenario Planner
  • Interactive content review
  • Auto compare
  • Copy/Move Tasks
  • Review Submission
  • Auto-Date Calculations
  • Auto-Numbering
  • Auto-Naming
  • Stream management
  • Agile framework
  • Objectives and Key results
  • Test manager
  • Release manager
  • Product manager
  • Business owner
  • Solution manager
  • Enterprise executive
  • Portfolio management
  • Train engineer
  • Product owner
  • Stream management
  • Objective and Key results
  • Site limit
  • Capacity planning
  • Project archiving
  • Task Rollup
  • Task Automation with Blueprint
  • Task Duration in Hours
  • Inter-project dependencies
  • Custom Domain
  • Custom Roles & Profiles
  • Category Editor
  • Time Zone Adjustment
  • Bookmarks
  • Auto Numbering
  • Timesheet with Stopwatch Timer
  • Editable Rates
  • Estimate and Budget Tracking
  • Retainer Tracking
  • CEO Desktop
  • Automated updates & optimizations
  • No IT required; get started in minutes
  • Export Activities to Act! Calendar
  • Results Accelerator
  • Get Operational Visibility
  • Automate Business Reviews
  • Measure Results Objectively
  • Align and Localize OKRs
  • Increase Responsiveness
  • Improve Quality & Consistency
  • Maximizing Productivity
Testing and QA Features
  • Create test cases
  • Create test suites
  • Track test execution
  • Track changes
  • Prioritize tests
  • Test success reports
  • Attach files and screenshots
  • Professional Services
  • Mavenlink Training Center
  • Assessments
  • Blended Learning
  • Course Management
  • LMS with Learner Portal
  • Includes 3 free months of Webplanner (Basic)
  • Free 15-day trial
Agile Features
  • None
  • Agile methodology
  • Waterfall methodology
  • Scrum methodology
  • Burndown charts
  • Card view
  • Cycle time analytics
  • Kanban
  • Manage product backlog
  • User stories
  • Version control
  • Project Agile Views
  • Team Agile Views
  • Agile portfolio
  • Agile team
  • Lean agile
  • Agile delivery
  • Site limit
  • User limit
Project Portfolio Management Features
  • Project Portfolio Management
  • Project Portfolio Optimization
  • Project Hierarchy
  • Pipeline Management
  • Cross Project Dependencies
  • None
  • Demand Management
  • Customizable notifications
  • Incident management
  • Test management
  • Backlog management
  • Remote retrospectives
  • Prioritization
  • Ideas management
  • Request management
  • Risk management
  • Product management
  • Project Planned vs Actual
  • Project Resource Utilisation
  • New Project Submission
  • Due Dates and Priorities for Task Delegation
  • Project and program financial metrics
Risk Management Features
  • None
  • Risk Management
  • Risk/Benefit Analyzer
  • Contigency Plan
Industry-Specific Project Management Software
  • General project management
  • IT project management
  • Construction project management
  • Marketing project management
  • Agile project management
  • Professional Services project management
  • QA project management software
  • Project management software for Project Managers
  • Manufacturing project management
  • Portfolio project management
  • Creative Agencies, Design Studio
  • Whitelabeling
  • Architecture Project Management
  • Engineering Project Management
  • Government Contractors
  • Cloud-Based
  • On-Premise
  • Cloud-Based
  • Branding
  • Custom project intake forms
Integrations
  • Box
  • Dropbox
  • Google Docs
  • ProofHQ
  • Jira
  • Sharepoint
  • Salesforce
  • Netsuite
  • QuickBooks
  • TempusResource
  • ServiceNow
  • Microsoft Excel
  • Microsoft Teams
  • Tableau
  • McAfee
  • Webhooks
  • REST API
  • MS Office 365
  • G-Suite
  • Ziflow
  • AWS
  • Oracle Business Suite
  • SAP
  • Procore
  • Accounting
  • OneDrive
  • Microsoft Azure
  • MS Office 365
  • G-Suite
  • Video Conferencing
  • LMS
  • CRM
  • ERP
  • Wiki
  • Zendesk
  • Third-Party
  • Email
  • MS Office 365
  • G-Suite
  • Custom Subdomain
  • Custom Domain
  • ACT!
  • Zapier
  • Adobe
  • WebDAM
  • Zoom
  • HR
  • Slack
  • Custom Embedding
  • Workato
  • Productivity app integrations
  • Adobe Creative Cloud
  • Google Drive
  • SSO Authentication
  • Spotify
  • Advanced Integrations
  • QB
  • Concur
  • Hubspot
  • Xero
  • Sage
  • iCal Integration
  • Microsoft Project
  • Zoho Vault
  • Zoho Cliq
  • Zoho Connect
  • Zoho Expense
  • Zoho Payroll - India
  • Zoho Recruit
  • Microsoft Outlook
  • Easy installation on Windows or Linux
  • Integrate with private services
  • Includes free email support and in-version updates when made
  • Contact integration with Outlook 2010 (32-bit) or higher
  • Contact & Calendar integration with Act! v16 or higher
  • Import Contacts and Users from Outlook and ACT! address book
  • Popular Integrations
  • Smart Bot & Chat Interface
  • Chat Interface
  • WoBot
Mobile friendly?
  • Yes
  • No
Price
  • 1 - Inexpensive
  • 2
  • 3 - Moderate
  • 4
  • 5 - Expensive
Features
  • 1 - Limited features
  • 2
  • 3 - Moderate
  • 4
  • 5 - Full featured

Pricing

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