XO Communications (now owned and operated by Verizon) is a leading provider of business communications solutions and services for companies of all sizes. XO Communications provides quality, reliable communication and networking services. XO owns one of the largest Ethernet and IP networks in the country; in fact, the XO network is the most connected network on the continent and has the ability to scale up to even terabits capacity. XO provides hosted unified communications solutions and VoIP-based solutions to businesses with single or multiple locations.
- Unified Communications: XO Communications offers a single, simple-to-use and manage IP network for businesses to integrate all their voice and data communications needs.
- SIP Service: XO’s SIP service allows streamlined voice, data and Internet features across all the business locations. This results in lowering TCO and increasing the returns of IT and network investments.
- Contact Center Solution: XO’s solution is highly suitable for contact centers of any size and provides many advanced features to improve productivity and process efficiency, such as Intelligent Call Routing (ICR), Interactive Voice Response (IVR), Virtual Hold, or Contact Center on Demand (CCOD). The solution itself is flexible and scales to meet the requirements of a growing organization.
- Conferencing: XO’s Unified Solution allows customers to connect with multiple parties on a conference regardless of their location. The call quality is high, and the feature itself is cost effective.
The hosted IP PBX solution from XO gives businesses access to some of the most advanced PBX features without having to invest heavily on the equipment or spend money maintaining it. The solution is designed to lower the costs of communications along with reducing the need for additional IT support.