N-able Take Control vs. Splashtop: Which is Best?

N-able Take Control vs. Splashtop: Which is Best?

N-able Take Control vs. Splashtop Best Overall: N-able Take Control

In our comparison of N-able Take Control vs. Splashtop, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

N-able Take Control Quick Info
WH Score:
9.0
Pricing Score:
8.8
Feature Score:
9.0
Usability Score:
8.5
Company Size:Mid Market, Large Market
Platforms:
Splashtop Quick Info
WH Score:
8.9
Pricing Score:
8.4
Feature Score:
8.7
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

N-able Take Control Pricing
Take Control
$25.5
per user / per month
Take Control Plus
$48
per user / per month
Splashtop Pricing
SOS
$17
per user / per month
SOS + 10
$19
per user / per month
SOS Unlimited
$34
per user / per month
Enterprise
Contact Us

Features

N-able Take Control Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
Splashtop Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

N-able Take Control Pros & Cons
Pros
  • Easy connection to clients and the ability to see who is logged in and their location on our network.
Cons
  • The chat function in Take Control has several drawbacks
  • The UI is unattractive, and there is no option to initiate a chat on your own
  • You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
Splashtop Pros & Cons
Pros
  • Splashtop Business Access has proven to be extremely helpful as our staff transitioned to remote work
  • We have encountered no issues whatsoever
  • Initially, I had some questions regarding the installation process and group pricing
  • However, the customer service representatives we interacted with were exceptional—prompt, efficient, and supportive.
Cons
  • While Splashtop SOS is a reliable tool for remote support, there are a few minor areas for improvement
  • Firstly, it does not automatically resume a session after a manually directed reboot, and having that option would be beneficial
  • Additionally, there is a humorous mention of the lack of AI, which was promised back in 1995 but has not fully materialized yet.

Reviews

N-able Take Control Reviews
Top Favorable Review
J
Jacquelyn
Reviewed on Jul 2, 2021

Helps us to make remote connections, and also see who is currently online.

Easy connection to clients and the ability to see who is logged in and their location on our network.

I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.

Top Critical Review
R
Ramona
Reviewed on Jul 2, 2021

Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.

Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.

The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.

Splashtop Reviews
Top Favorable Review
A
Antonio
Reviewed on Jul 2, 2021

This not only eliminates the need for physical office space but also allows us to accommodate more employees. We can now train them in the office and subsequently deploy them to work remotely, accessing their PCs from the comfort of their homes using Splashtop.

Splashtop Business Access has proven to be extremely helpful as our staff transitioned to remote work. We have encountered no issues whatsoever! Initially, I had some questions regarding the installation process and group pricing. However, the customer service representatives we interacted with were exceptional—prompt, efficient, and supportive.

When it comes to Splashtop Business Access, the only minor drawback is the slightly challenging initial software installation.

Top Critical Review
C
Christopher
Reviewed on Jul 2, 2021

The cost-effectiveness of Splashtop SOS, being significantly lower than comparable products from other vendors, provides substantial benefits in terms of cost savings while delivering reliable remote support capabilities.

The most appealing aspects of Splashtop SOS are its lightweight nature, quick download and installation process, multi-platform compatibility, and user-friendly interface. It is easy for users of any skill level to download and run. Splashtop SOS seamlessly supports multiple monitors and accurately passes through keyboard shortcuts without any issues. Additionally, compared to other leading remote support solutions like Bomgar, TeamViewer, and LogMeIn, Splashtop SOS offers a simpler and more efficient experience at a more affordable price.

While Splashtop SOS is a reliable tool for remote support, there are a few minor areas for improvement. Firstly, it does not automatically resume a session after a manually directed reboot, and having that option would be beneficial. Additionally, there is a humorous mention of the lack of AI, which was promised back in 1995 but has not fully materialized yet.

Alternatives

N-able Take Control Alternatives
Splashtop Alternatives
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N-able Take Control vs. Splashtop: Detailed Comparison

N-able Take Control vs. Splashtop Top Ratings & Reviews: Splashtop

In our rating and review comparison of N-able Take Control vs. Splashtop, Splashtop has 183 user reviews and N-able Take Control has 8. The average star rating for Splashtop is 4.75 while N-able Take Control has an average rating of 4.5. Splashtop has more positive reviews than N-able Take Control. Comparing N-able Take Control vs. Splashtop reviews, Splashtop has stronger overall reviews.

N-able Take Control vs. Splashtop Best Features & Functionality: N-able Take Control

N-able Take Control vs. Splashtop both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of N-able Take Control vs. Splashtop, N-able Take Control offers more of the most popular features and tools than Splashtop.

N-able Take Control vs. Splashtop Best Pricing: Splashtop

In our pricing comparison of N-able Take Control vs. Splashtop, Splashtop's pricing starts at $17/month and is more affordable compared to N-able Take Control's starting cost of $25.5/month.

N-able Take Control vs. Splashtop Best Usability: N-able Take Control

Our comparison of N-able Take Control vs. Splashtop shows that N-able Take Control scores higher in usability for quality of support. Splashtop scores higher in ease of use, meets requirements, learning curve, setup & support, ease of admin, but N-able Take Control has the best scores overall for system usability.

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