RingCentral MVP Reviews & Overview

What is RingCentral MVP?

RingCentral MVP is a leading provider of unified communications solutions that goes beyond basic voice capabilities. Offering omnichannel support that includes messaging and video, RingCentral MVP packs a powerful set of tools into one centralized platform.

Apart from efficient call administration such as call routing, IVR and voicemail, RingCentral MVP caters to advanced workflow automation, call monitoring and even multi-site phone systems management for maintaining smooth communication between businesses and the customers they serve.

Whether it's for managing calls, hosting virtual meetings, or to simply facilitate internal collaboration amongst teams, RingCentral MVP empowers businesses with a unified communications solution that is efficient yet highly adaptive at the same time.

Company:RingCentral, Inc.

Categories:Phone Systems

Platforms:

Links:App Store, Google Play

RingCentral MVP Recent Reviews

Denita

Reviewed on 3 April 2023

Too many issues with this one!

Unfortunately, my overall experience with RingCentral was frustrating due to the technical difficulties we faced. We only used it briefly and couldn't meet our call quotas due to the dropped calls and poor audio quality.

Pros

I did appreciate the automatic call answering feature, which made it easy to use and navigate.

Cons

We experienced frequent dropped calls and difficulty hearing customers, which required frequent logging out and in to resolve tech issues.

Richard

Reviewed on 3 April 2023

Totally love this product!

Our switch from hardware to softphones was met with skepticism, but it turned out to be a success. The flexibility of how each number can be configured really keeps everyone happy and offers a solution to individual needs

Pros

I loved how easy it was to administer for the main admin, the team managers, and the end-users.
All of them have some level of control over how the phone works.
Changes can be implemented quickly, such as adding users, replacing flows, redirecting numbers, and more.
Additionally, the software is user-friendly, allowing for easy management of phone calls, voicemail, and other features.

Cons

The transcripts of voicemails provided by the software are not very accurate, containing a number of errors.
It would be easier to listen to the actual recording instead.

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