RingCentral Reviews, Features & Pricing 2021 - Wheelhouse

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RingCentral "Work as One."

What is RingCentral?

The RingCentral phone system has evolved over the years from a cloud PBX to a unified communication platform that wraps calling, video meetings, and messing with additional capabilities like inbound and outbound contact center, digital customer service, and robust phone system reporting/analytics into one powerful system.

What is RingCentral Used For?

As employees gain the ability to work anywhere, from any device, we are able to simultaneously increase productivity and revenue while reducing costs. The result is a better experience for employees and customers.

If you are growing and need a unified communications system that will expand the business across multimedia platforms, RingCentral Phone Systems is for you. Picking one of the best business VoIP programs means you and your employees can connect, whether they are a few feet or hundreds of miles away. When you choose the RingCentral Phone System, you are integrating your communication tools and upgrading to a higher level of secure and mobile product lines.

What Features Does the RingCentral Phone System Offer?

You will find below a detailed list of features for each of the following categories, available for a low monthly charge. Get additional phone numbers, Cloud hosted PBX services, phone services and devices, call management services, collaboration services, voicemail and greeting services, business SMS text messages, integration services, internet fax services, and mobility services.

In addition to VoIP service, video conferencing, and other collaborations features, you can also leverage Salesforce, Zendesk, and Desk integrations via additional RingCentral service packages such as those included in the premium and enterprise packages.

With the RingCentral app, you can give your teams the flexibility to work from anywhere and boost the mobility and effectiveness of your company with powerful unified communication tools.

How Much Does RingCentral Cost?

RingCentral offers a variety of pricing packages and plans that you select from (and customize) to set up the the collaboration solutions your business needs.

Each plan offers a thirty-day free trial period and charges by the users per month, starting at $24.99 for the standard package, which includes 1000 toll free minutes with the ability to hold online meetings with four people. Choose plans offering up to 10000 toll free minutes and 50 people per online meeting for $44.99 monthly with additional features not mentioned here.

If you need more minutes on your standard plan, then RingCentral Phone Systems has a reasonable monthly plan for you. These plans include local and international numbers as well as directory listings and a toll free number. You also get hosted PBX cloud services that include auto-receptionist, multi-level IVR (flexible phone menus to support employee calls and self-service access menus).

Regardless of your business needs, RingCentral is there to help you secure your way into a mobile environment.

2019 Frost & Sullivan UCaaS RADAR

RingCentral Awards

2019 Gartner Magic Quadrant

2019 Frost & Sullivan UCaaS RADAR

Excellent
rating
/ 5

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Phone Systems category is 3.61.

Average
features
/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

Above Average
usability
/ 5
Ease of Use
Meets Requirements
Learning Curve
Quality of Support
Ease of Admin

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

RingCentral Reviews

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

Customer Reviews
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Above Average

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Phone Systems category is 3.61.

David
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences.

  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on.

  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach.

  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful.

  • I LOVE this program!.

  • No complaints so far.

  • RingCentral has been nothing short of amazing.

Top Favorable Review
Maria
  • It relies too much on your wi-fi.

  • You can only go as far as 3 months for recorded calls.

  • I love how you can easily pull calls by logging in and look through the logs.

  • It also has a Bluetooth feature, which can be used to transfer calls quickly.

  • You can also set different ring tones for each individual on your phone.

Top Critical Review

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