63 reviews
WH Score

Revel Reviews & Overview

What is Revel?

Revel Systems is the leader in iPad Point of Sale software. Revel POS’ comprehensive feature suite addresses the needs of most businesses: retail shops, restaurants – both quick service and full service, kiosks, stadiums, events, grocery stores and also offers lots of customization options. The solution provides inventory management, customer management and also social media tools. The solution is highly secure with substantial backend security features where business managers can set up user role-based access. Revel POS is PCI compliant and takes pride in meeting the stringent privacy requirements while dealing with customer related information.   

Key Features

  • Payroll Management: Payroll details can be easily viewed and calculated using employee time tracking and wages can be calculated, incorporating normal hours and overtime worked.
  • Delivery Management: Orders can be tracked and order history viewed when needed for greater efficiency and delivery on time.
  • Offline Mode: Revel POS can function even in offline mode. Business can continue payment processing even if there is a disruption in internet services. Once connectivity is re-established, data sync occurs automatically.
  • Table layout: With Revel iPad POS, managers can view the entire restaurant layout, check table statuses and connect different sections from a single screen.
  • Analytics and Reporting: The solution has an intrinsic, robust data analytics application: data is refreshed in real time and presented in a pictorial manner for easy comprehension. Sales data, order details, history, payment summaries, product levels, sales summaries are tracked on a continuous basis.
  • User friendly: The solution is highly intuitive and user friendly. It does not take too much time to get acclimatized to the platform and dashboards: the business can be up and running in no time.

There are many more features such as split payment processing, loyalty programs creation, Bitcoin digital currency integration, mobile ordering, payment encryption, tax adjustment on the go, etc. The Revel POS solution is suitable for all businesses both large and small. 

Categories:Point of Sale

Revel Recent Reviews

Reviewed on 3 April 2023

Hate it!

Our experience with Revel was terrible from start to finish. The sales representative who was supposed to handle our case was rude and inattentive. We never got to use the system because it did not deliver what we asked for

  • Nothing good about this software.
  • The sales process was extremely misleading, and they promised us features that they couldn't deliver.
  • We wanted to use a kitchen display system that had the capability of firing courses, but this was not possible.
  • When we told them about it, they suggested using printers instead, which defeated the purpose of our switch to their company.
  • They were unresponsive to our complaints, and we lost our initial investment into it without any recourse.

Reviewed on 1 March 2023

Great features

Revel Systems POS is a very powerful tool that is well supported, constantly updating and improving (and it was very easy to work with our vendor and installer!). I generally found the technical support responsive and they have always helped me resolve any issues

  • It's easy to navigate and accessible.
  • It can become a bit complicated especially with the addition of discounts to some purchases that can be difficult for our older volunteers to get.
  • But it really is, from the basic point of view of things, it works well and does the job efficiently.

Revel Pricing

Revel POS
per terminal / per month
Revel Pricing Details

Revel Key Features

Store/Outlet Management
  • Menu Management
Inventory Management
  • Item Tracking & Traceability
  • Procurement/Replenishment Optimization
  • Vendor/Supplier Management
  • Order/Delivery Management
Payment Options
  • Cash
  • Credit Card
  • Debit Card
  • Gift Card
  • QR Payment
Revel Features Details

Revel Media


Revel Wheelhouse Score

What is this?

The Average Wheelhouse score for the Point of Sale category is 7.5

Revel Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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