Lightspeed vs. Revel: Which is Best? - Wheelhouse

Lightspeed vs. Revel: Which is Best?

Lightspeed vs. Revel Best Overall: Lightspeed

In our comparison of Lightspeed vs. Revel, Lightspeed is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Lightspeed Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Revel Quick Info
WH Score:
8.4
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

Lightspeed Pricing

N/A

Revel Pricing

N/A

Features

Lightspeed Features
  • Item Tracking & Traceability
  • Menu Management
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Apple Pay
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Billing Model Management
  • Cash Registers
Revel Features
  • Item Tracking & Traceability
  • Menu Management
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Loyalty Program Management
  • Apple Pay
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Gift Cards
  • Billing Model Management
  • Cash Registers

Pros & Cons

Lightspeed Pros & Cons
Pros
  • Operating it is simple, it is natural, inexpensive, and it produces amazing reports.
Cons
  • Horrible backend, terrible support, etc.
Revel Pros & Cons
Pros
  • It has an aesthetic look and very easy to find things we need
  • Good software that helps clean up POS offerings
  • This software provides good POS protection and security for the business
  • Closing and opening are very simple
  • It also saves a lot of time from the previous system used.
Cons
  • I would like easy navigation of the products.

Reviews

Lightspeed Reviews
Top Favorable Review
M
Martin
Reviewed on Jul 2, 2021

Our credit card figures which aren’t part of what we were informed we’d pay when acquiring this system keep changing and the support team isn’t helpful in resolving this issue.

Operating it is simple, it is natural, inexpensive, and it produces amazing reports.

The overview per product doesn’t have an additional column bearing the amount collected for the sales tax making it time consuming downloading other reports to combine the figures.

Top Critical Review
J
John
Reviewed on Jul 2, 2021

Terrible client care service

Has a rather clean GUI

Horrible backend, terrible support, etc.

Revel Reviews
Top Favorable Review
T
Timothy
Reviewed on Jul 2, 2021

Revel is a better system than it previously was. Opening and closing are simple and Inventory is fairly simple. The look of the software is good too. I would definitely recommend it.

It has an aesthetic look and very easy to find things we need. Good software that helps clean up POS offerings. This software provides good POS protection and security for the business. Closing and opening are very simple. It also saves a lot of time from the previous system used.

There is a problem with discount pricing. If there are two items and there is a discount on only one of them, the discount is shown on the other item as well. This does not show the price of the items. We have to do a manual discount rather than a percentage to work around.

Top Critical Review
D
Donald
Reviewed on Jul 2, 2021

Support and tech help is wonderful.

Accessing the database reports and the ability to check on sales is great from my phone.

I would like easy navigation of the products.

Alternatives

Lightspeed Alternatives
Revel Alternatives
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Lightspeed vs. Revel: Detailed Comparison

Lightspeed vs. Revel Top Ratings & Reviews: Lightspeed

In our rating and review comparison of Lightspeed vs. Revel, Lightspeed has 430 user reviews and Revel has 67. The average star rating for Lightspeed is 4.46 while Revel has an average rating of 4.07. Lightspeed has more positive reviews than Revel. Comparing Lightspeed vs. Revel reviews, Lightspeed has stronger overall reviews.

Lightspeed vs. Revel Best Features & Functionality: Lightspeed

Lightspeed vs. Revel both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Management, Supported Channels, Payment Options, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Workflow Automation, Reporting & Analytics, Third-Party Integrations, After-Sales Service. In our feature comparison of Lightspeed vs. Revel, Lightspeed offers more of the most popular features and tools than Revel.

Lightspeed vs. Revel Best Pricing: Revel

In our pricing comparison of Lightspeed vs. Revel, Revel's pricing starts at 0/month and is more affordable compared to Revel's starting cost of 0/month.

Lightspeed vs. Revel Best Usability: Lightspeed

Our comparison of Lightspeed vs. Revel shows that Lightspeed scores higher in usability for . Revel scores higher in ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin, but Lightspeed has the best scores overall for system usability.

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