Sapaad is a lightweight, affordable point-of-sale solution targeted towards restaurant business seeking a better way to do inventory, sales, and ordering without having to endure high costs and the services of an IT department they may or may not have. Their pay-as-you-go pricing plan starts at an affordable $59 a month and is designed to grow with your business. A user-friendly dashboard allows for extensive customization to fit the needs and services unique to your particular business. And best of all, the service is entirely in the cloud, requiring no equipment costs or investment–the only requirement is a browser!
Kick Off Call Center Ordering
The more your business grows, the more orders and delivery requests you can expect from consumers. Sapaad’s Call Center module simplifies the task of managing business inflow through a visual database that stores addresses, history, and preferences for easy access to your staff. The service is modular in nature and can serve easily in a single operation or, for business owners with multiple locations, can be implemented in a call center and directly send orders to kitchens. Sapaad can even integrate your business further into the modern age with capabilities for online orders as well, reducing the amount of call traffic to your employees and empowering customers to order at their convenience.
Thanks to Sapaad’s cloud-based nature no additional infrastructure is required on the consumer end. Instead everything is managed from Sapaad’s own servers, which are upgraded and maintained at no additional cost to clients. Even businesses that lack dedicated computers can still take advantage of Sapaad with its tablet-ready UI–available on Android or iPad–which comes free with the rest of the software! This compatibility even extends to smartphones, empowering employees to run your business without being anchored to a desk.
The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.
My experience with Sapaad spans almost two years. I use it for all aspects of running my restaurant, including creating bills and receiving orders as well as creating the menu. I have no issues with Sapaad because I believe it to be simple to learn and utilize. I would strongly suggest Sapaad to other restaurants because I am so pleased with it.
The Average Wheelhouse score for the Point of Sale category is 7.5
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