The PracticeSuite solution for medical practices is a large and comprehensive package that can combine both medical billing and medical practice management in a single interface. Both functionalities are fully integrated and offered as a package. Based on the subscription level, certain features may or may not be available. The solution is completely cloud based and users do not need to procure any new hardware or buy any additional software to start using it. The company claims that a new user can start billing in as little as 3 minutes.
The solution offers various subscription levels. The starter edition is free to use for a single user and contains the entire medical billing suite. The solution complies with ICD-10 codes and has the option to support conversion from the older ICD- 9 codes to ICD -10 thereby making it simpler for practices to get used to ICD-10.
The export feature allows users to download their entire data in MS Excel. This simplifies their operations and makes it easy for them to switch to another solution provider if they ever wish to.
Being completely cloud based, the solution natively offers disaster recovery features and automatically backs up user data every five minutes so that there is practically no data loss possibility even if in case of a large scale natural catastrophe. Practices that keep their solution in-house will rarely be able to work with this kind of assurance.
PracticeSuite offers complete clearinghouse services that allow complete claim management and claim status monitoring online. The solution offers insurance eligibility verifications (not included in the free version) and handles complex billing scenarios comprising multiple tax IDs, multiple offices, etc. with ease.
Reporting features with the solution are comprehensive. Layouts and formats are flexible and can be customized easily. No advanced IT knowledge is required to manage the system.
This product greatly aids in running my practice. It excels in helping with collection and billing tasks and efficiently tracking new and established patients.
Our experience with this service has been one of frustration, with unmet promises and a lack of responsive support. It's essential for such a service to deliver on its claims, especially for a medical billing company.
The Average Wheelhouse score for the Medical Practice Management category is 8.2
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