Oracle
Oracle
26 reviews
WH Score
8.7
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Oracle Reviews & Overview

What is Oracle?

Oracle CRM is a favorite choice for businesses that need more than a traditional Customer relationship management system. It provides in depth customer insight along with extended features in marketing, sales, social media, commerce and CPQ. It provides the best cross-channel customer experiences. Integration features allow you to go an extra mile by integrating your CRM with a variety of enterprise applications.  

Oracle CRM provides unlimited scope and capabilities. Oracle CRM aims to provide the best customer experience through extended sales and marketing features. The marketing features help you to get your voice heard through different channels and keep the messaging relevant and consistent. Its sales features facilitate lead generation, sales management and optimize sales performance.

The CPQ feature is specially designed to generate quotes within seconds, with speed and accuracy.

The Social Media feature gives deep insights into your brand and customer interactions. The tool lets you drive your social growth by identifying and targeting customers showing interest in the specific channel.

The Commerce feature is built to transform the way buying and selling is done. It provides the best multichannel experience to your customers making your brand interaction better. It helps to attract more customers and maximize profit.

Oracle CRM is so flexible that it can scale up to provide all functionalities you will need as your business grows.


Company:Oracle
Categories:CRM
Platforms:

Oracle Pricing


Oracle Advertising and Customer Experience (CX)
N/A
per user / per month
Oracle Pricing Details

Oracle Key Features


Sales Automation
  • Contact Management
  • Customer Interactions
  • Lead Management
  • Sales Analytics
  • Sales Collaboration
  • Workflow Automation
Marketing Automation
  • Email Marketing
  • Campaign Management
  • Marketing ROI and Analytics
  • Sales Pipeline
  • Custom Dashboards
  • Built-In Dashboards
  • Sales Forecasting
  • Charts
  • Account Management
Customer Service Features
  • Customer Portal/Account
  • Self-Service
  • Real Time Sharing
  • Knowledge Management
  • Custom Reports
Oracle Features Details

Oracle Media



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Oracle Reviews


Pros & Cons Preview
  • Easy templates, no accompaniments, ability to get solely what you require.
  • Rather frustrating constant updates, at times the app doesn't scale correctly on my different devices.

Oracle has no reviews yet.

Oracle Usability Score

5.3
out of 10

The Average Usability score for the CRM category is 7.8

  • Ease of Use
    7.1
  • Meets Requirements
    7.3
  • Quality of Support
    6.1
  • Ease of Admin
    5.3

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