Nextiva is a cloud-based VoIP (Voice over Internet Protocol) software for businesses of all sizes. The Nextiva platform offers advanced communication and collaboration tools, such as voice and video calls, messaging and conferencing. With Nextiva, businesses can easily communicate and collaborate with employees, customers, and partners from anywhere in the world using any device.
Nextiva is used for a variety of business communication and collaboration needs. It offers a comprehensive suite of tools that streamline communication and increase productivity. With Nextiva, businesses can make voice and video calls, send messages, schedule appointments, and participate in online conferences. Nextiva also offers advanced features like call forwarding, call recording, and call blocking, making it easy to manage incoming calls and ensure that important calls are never missed.
Some of the most important Nextiva features include:
Voice and Video Calls
Nextiva offers high-quality voice and video calls, making it easy to connect with employees, customers, and partners from anywhere in the world.
Messaging
Nextiva provides an easy-to-use messaging platform, allowing businesses to send messages, files, and images in real-time.
Conferencing
Nextiva offers online conferencing capabilities, making it easy to collaborate with team members and customers from anywhere in the world.
Call Management
Nextiva provides advanced call management features, such as call forwarding, call recording, and call blocking, helping businesses stay organized and manage incoming calls efficiently.
Mobile Apps
Nextiva provides mobile apps for iOS and Android, allowing businesses to communicate and collaborate on-the-go.
Nextiva offers a range of benefits, including:
Increased Productivity
Nextiva streamlines communication and collaboration, reducing the time and effort required to communicate and collaborate with team members, customers, and partners.
Cost Savings
Nextiva is a cloud-based solution, meaning that businesses can save money on hardware, software, and IT support costs.
Scalability
Nextiva can be easily scaled to meet the needs of businesses of all sizes, making it a flexible solution for businesses as they grow.
Reliability
Nextiva is a reliable solution, offering 99.999% uptime and 24/7 support.
Enhanced Customer Experience
Nextiva provides businesses with advanced communication and collaboration tools, making it easier to connect with customers and provide excellent customer service.
Nextiva stands out from its competitors in many ways, including:
Comprehensive Suite of Tools
Nextiva offers a comprehensive suite of communication and collaboration tools, making it an all-in-one solution for businesses.
User-Friendly Interface
Nextiva provides a user-friendly interface, making it easy for businesses to use and manage the platform.
Affordable Pricing
Nextiva offers competitive pricing, making it an affordable solution for businesses of all sizes.
Reliable Customer Support
Nextiva provides 24/7 customer support, ensuring that businesses can get the help they need when they need it.
Nextiva is a powerful and versatile VoIP software that provides businesses with a comprehensive suite of communication and collaboration tools. With Nextiva, businesses can increase productivity, save money, and enhance the customer experience. With its user-friendly interface, affordable pricing, and reliable customer support, Nextiva is a solution businesses can rely on for all their communication needs.
While technical support was responsive, the same cannot be said for customer support when it came to billing or contract issues. Exiting the contract was a cumbersome process as Nextiva failed to honor their end of the agreement.
Coming from a frustrating encounter with ATT, which was marred by poor service and a complete lack of attention to detail, our switch to Nextiva was an incredibly positive contrast. With ATT, it was an agonizing ordeal lasting over six months, marked by constant mistakes on their end, just to get the service started. To make matters worse, the features we desired were tucked behind a more expensive package. Nextiva was like a breath of fresh air in comparison.
The Average Wheelhouse score for the Phone Systems category is 8.2
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