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Crystal PM Practice Management Software

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Crystal Practice Management software is a robust application widely used by optometric, and related practice. It offers a comprehensive package on management of health records featuring a built-in billing component, doctor appointment scheduler and secured e-claims for almost every health insurance carrier. It has the ability to cut operations cost by improving efficiencies on customer billing, patient record keeping, claim processing, patient communication and inventory. Version 2.3.0 + of the Crystal PM software also supports integration of imaging devices which makes it easier for users to access essential documents and maintain minimum hardware sets in the offices.

Details

Crystal Practice Management software is a robust application widely used by optometric, and related practice. It offers a comprehensive package on management of health records featuring a built-in billing component, doctor appointment scheduler and secured e-claims for almost every health insurance carrier. It has the ability to cut operations cost by improving efficiencies on customer billing, patient record keeping, claim processing, patient communication and inventory. Version 2.3.0 + of the Crystal PM software also supports integration of imaging devices which makes it easier for users to access essential documents and maintain minimum hardware sets in the offices.

Features

  • The application provides an easy-to-use scheduling for patients and doctors, with color-coding. It provides a layering alternative for appointments, which can be viewed by day, week or month. This allows staff to not only prepare schedules, but also to print them and share them with doctors and patients.
  • The application also allows patient to interact, in real-time, with doctors schedules, which provides much control to patient in booking appointments with the preferred doctor.
  • So far, the integration covers most of the latest imaging machines form Marco/Nidek, Topcon, RTA, iZon, Nidek ARK 10000, Nidek Navis-EX, Huvitz, Quantify, Konan, Tomey, OCULUS, Optos, Humphery, Reichert, Retinomax, Essilor, Heidelberg, EyeQuip, Visionix, Visionix-Huvitz Output, Canon, Topaz, Zeiss iProfiler and Zeiss. Crystal PM also offers a printer to print from a typical computer.
  • The latest version of the software, Crystal Practice Management 4.0, is certified by ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S Department of Health and Human Services
  • The application also supports a free e-prescribing component which allows prescribers to securely and accurately send error-free and understandable prescriptions directly to the pharmacy. 

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Targeted Users
  • Primary care (MDs, DOs)
  • Specialists (DC, OD, PT, PhD, LCSW, etc)
  • Small/private practices
  • Mid-sized to large practices
  • Inpatient care organizations (hospitals, etc)
  • Outpatient care providers
  • Single office
  • Multiple offices
  • Substance Abuse Agencies
  • Medicaid Waiver Providers
  • Medical Billing Centers
  • Outsourced Billing Services
Specialties
  • Allergy
  • Anesthesiology
  • Bariatric Surgery
  • Behavioral Health
  • Breast surgery
  • Cardiology
  • Chiropractic
  • Dentistry
  • Dermatology
  • Emergency medecine
  • Endocrinology
  • ENT
  • Family Medecine
  • Gastroenterology
  • General Surgery
  • Geriatrics
  • Hematology
  • Hospital
  • Infectious Disease
  • Internal Medecine
  • Long-Term Care
  • Nephrology
  • Neurology/Neurosurgery
  • Occupational Medecine
  • Oncology
  • Ophtalmology
  • Optometry
  • Orthopedics
  • Pathology
  • Pediatrics
  • Physical Therapy
  • Plastic Surgery
  • Podiatry
  • Psychiatry
  • Psychology
  • Pulmonology
  • Radiology
  • Rheumatology
  • Sleep Medecine
  • SurgiCenter
  • Urgent Care
  • Urology
  • Vascular Surgery
Integrated software suite
  • Stand-alone
  • EMR/EHR
  • Medical practice management
  • Medical billing
User Authentication
  • User authentification
  • Role-based access
  • Manage access permissions
Scheduling Features
  • Online Patient Scheduling
  • Physician Scheduling
  • Staff Scheduling
  • On-Call Scheduling
  • Facility Scheduling
  • Drag & Drop Scheduling
  • Multi-Resource Scheduling
  • Appointment Management
  • No-Show Tracking
  • Recurring Appointments
  • Appointment Reminders
  • Intelligent Waitlists
  • Check-In & Checkout
  • Notes
Deployment
  • Web-based
  • Installed (on-premise)
Patient Management Features
  • Patient Portal
  • Patient Medical History
  • Referral Management
  • Document Scanning
  • Document Storing
  • Insurance Information Details
  • Two-Way Communications
  • Patient Billing History
  • EHR/EMR Integration
  • Specialty-specific EHR/EMR
  • e-Prescrition and Refills
  • Lab Orders & Results
Medical Billing
  • Automatic Payment Posting
  • Explanation of Benefits (EOB)
  • Electronic Remittance Advice (ERAs)
  • Patient Statements
  • Copay Collection
  • Credit Card Processing
  • Online Bill Payment
  • Integrated Medical Codes
  • Integrated Coding Tool
  • EDI Rules Manager
Claim Management
  • Insurance Eligibility Verification
  • Claim Scrubbing
  • Claim Status Tracking
  • Electronic Claim Submission
  • Paper Claim Submission
  • Preferred Clearinghouse
  • e-Faxing
Reporting and Analytics
  • Administrative Reports
  • Financial Reports
  • RBRVS Reporting
  • Clinical Performance Reports
  • Staff Productivity
  • Payment Audits
  • A/R Reports
  • PQRS reporting
  • Meaningful Use Compliance Reports
Supported Devices
  • Desktop
  • Mobile
  • Tablet
  • iPad
  • Touchscreens
Certifications
  • Meaningful Use Certified
  • ONC-ATCB
  • CCHIT
  • EHNAC Accredited
  • Microsoft Gold Certification
  • Surescripts Certification
  • None
HIPAA Compliance
  • Yes
  • No
  • In process
System Compliance
  • Office of Inspector General (OIG) Compliance
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars

Pricing

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