Wheelhouse Score
2.46/5
Average
Rating
3.70/5
Above Average
Features
0.69/5
Average
Pricing
Lower-Cost

Do you want your company or organization to take advantage of technology that offers the best phone system solution for implementing a professional service, with the benefits and added value products that your business needs?

Overview

Do you want your company or organization to take advantage of technology that offers the best phone system solution for implementing a professional service, with the benefits and added value products that your business needs?

The Fonality Phone System is the best existing option in the market that can provide all these requirements and more. Fonality is a pioneer in the field, with communication capabilities in the cloud such as conference bridges, unified messaging, instant chat, voicemail and e-mail, presence management and contact centers, all without the problems or costs associated with deploying the usual IP systems on site.

Fonality ensures a quality experience to customers and can meet any surge in demand. It also provides a functional simplicity and improved performance, as well as scalability and agility to the periphery.

Fonality offers voice applications, unified communications, mobility and contact center, all of which are characterized by their ease of use and management.

Fonality makes it easy to do business with the following features:

  • Heads Up Display (HUD) application save employees up to 2 hours a day in productivity.
  • HUD Mobile allows you to take control and command of business communications in the palm of your hand.
  • The Contact Center feature includes unlimited queues for all employees across different departments.
  • HUD Mobile creates a unified mobile workforce with access to the same telephony features and functionality (including contact center functions) regardless of location.
  • HD video collaboration eliminates separate and expensive online meeting services and video conferencing.
  • The Fonality phone system perfectly integrates with the Salesforce CRM system to drive your business
  • Fonality offers a variety of Yealink and Polycom phones with HUD interface
  • Flexible deployment and payment
  • Best retention rate in industry
  • Customized pricing options based on number of employees

Small and mid-sized call centers need affordable, flexible phone systems with reliable service agreements that allow them to grow rapidly. Fonality can deliver on these requirements and is constantly innovating with newer advanced technologies.

Packages

Professional

Best Value
  • Core VoIP Features
    • Unlimited Calling Plans
    • Softphones
    • Mobile App
  • Call Management and Administration Features
    • Call Queue
    • Softphone Software
    • Click-to-Call
  • Contact Center Features
    • Auto Attendant
    • Call Recording
  • After-Sales Service
    • 24/7 Support
  • Additional Integration Options
  • Team Collaboration Features
    • Audio Conferencing
  • Reporting & Analytics
    • Call Log Reports

Ultimate

Best Value
  • Core VoIP Features
    • Unlimited Calling Plans
    • Softphones
    • Mobile App
    • Voicemail Transcription
  • Call Management and Administration Features
    • Call Queue
    • Softphone Software
    • Click-to-Call
    • Advanced Call Analytics
  • Contact Center Features
    • Auto Attendant
    • Call Recording
  • After-Sales Service
    • 24/7 Support
  • Additional Integration Options
  • Team Collaboration Features
    • Audio Conferencing
    • HD Video Conferencing
  • Reporting & Analytics
    • Call Log Reports

Media

Pricing

Request a custom quote for your business

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