NetFortris (Formerly Fonality Phone System) Reviews, Features & Pricing 2021 - Wheelhouse

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Do you want your company or organization to take advantage of technology that offers the best phone system solution for implementing a professional service, with the benefits and added value products that your business needs?

The Fonality Phone System is the best existing option in the market that can provide all these requirements and more. Fonality is a pioneer in the field, with communication capabilities in the cloud such as conference bridges, unified messaging, instant chat, voicemail and e-mail, presence management and contact centers, all without the problems or costs associated with deploying the usual IP systems on site.

Fonality ensures a quality experience to customers and can meet any surge in demand. It also provides a functional simplicity and improved performance, as well as scalability and agility to the periphery.

Fonality offers voice applications, unified communications, mobility and contact center, all of which are characterized by their ease of use and management.

Fonality makes it easy to do business with the following features:

  • Heads Up Display (HUD) application save employees up to 2 hours a day in productivity.
  • HUD Mobile allows you to take control and command of business communications in the palm of your hand.
  • The Contact Center feature includes unlimited queues for all employees across different departments.
  • HUD Mobile creates a unified mobile workforce with access to the same telephony features and functionality (including contact center functions) regardless of location.
  • HD video collaboration eliminates separate and expensive online meeting services and video conferencing.
  • The Fonality phone system perfectly integrates with the Salesforce CRM system to drive your business
  • Fonality offers a variety of Yealink and Polycom phones with HUD interface
  • Flexible deployment and payment
  • Best retention rate in industry
  • Customized pricing options based on number of employees

Small and mid-sized call centers need affordable, flexible phone systems with reliable service agreements that allow them to grow rapidly. Fonality can deliver on these requirements and is constantly innovating with newer advanced technologies.

Above Average
/ 5
no data available

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Phone Systems category is 3.27.

/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

No Data Available
0.00/ 5
no data available

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

NetFortris (Formerly Fonality Phone System) Features

Contact Center Features
Call Recording
Auto Attendant
Team Collaboration Features
Audio Conferencing
HD Video Conferencing
Core VoIP Features
Voicemail Transcription
Unlimited Calling Plans
Mobile App
Call Management and Administration Features
Softphone Software
Advanced Call Analytics
Call Queue
Additional Integration Options
Reporting & Analytics
Call Log Reports
After-Sales Service
24/7 Support

NetFortris (Formerly Fonality Phone System) Pricing

Request a custom quote for your business

NetFortris (Formerly Fonality Phone System) Resources

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