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Epicor ERP Software

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Epicor ERP is a worldclass Enterprise Resource Planning business management solution used by over 20,000 customers in more than 150 countries. It is a single, end-to-end software solution used mostly by mid-market firms. It is guided by user needs in the current market. It is also built on 100% Microsoft-designed Technology to enable significant access to the users already familiar with common Microsoft products. Guided by user requirements, it offers a variety of tailored solutions for various industries such as Medical Devices, Fabricated Metals, Electronics & High Tech, Industrial Machinery, among others.                   

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Epicor ERP is a worldclass Enterprise Resource Planning business management solution used by over 20,000 customers in more than 150 countries. It is a single, end-to-end software solution used mostly by mid-market firms. It is guided by user needs in the current market. It is also built on 100% Microsoft-designed Technology to enable significant access to the users already familiar with common Microsoft products. Guided by user requirements, it offers a variety of tailored solutions for various industries such as Medical Devices, Fabricated Metals, Electronics & High Tech, Industrial Machinery, among others.                   

 Some of its key highlights include;

  • Reliable- Epicor is flexible based on its service-oriented architecture. It’s supportive globally 24/7.
  • Capacity- It manages every business aspect with ease. It takes advantage of specified industry solutions.
  •  Competency- The software streamlines various business processes, uses real-time information and reduces manual activities, and re-works.
  • Visibility- It’s a single-use platform whereby data is shared across the whole business. This gives insights into practical decisions.
  • Scalability- It provides a strong growth platform and supports the business as it grows progressively.
  • Customization and Configurability- The platform is based on core business architecture. It’s formulated to suit customer or industry requirements i.e. financial management, supply chain management, production management, project management, service management, sales management and others.

Distinguishing Features

  • Mid-Market Focus- Epicor has a 40-year experience with over 33000 customers. It presence in the market is undeniable and hard to duplicate. It offers scalable solutions, flexibility, and an incredibly successful platform.
  • Global Support- It has a distribution channel of over 300 partners, and over 4000 employees worldwide. This reassures its benefactors that it is an experienced software system that is operational 24/7.
  • Industry-Specified Solutions- It is used across the board by various industry parties such as the distribution of consumer goods, to hotel management. It is tailor-made to suit industrial requirements, and it has a flexible service-oriented architecture (SOA).
  • Consistent Implementation- It is self-proprietary, and it is implemented using a well-structured methodology called Signature. It gives customers the confidence that Epicor delivers on its promises.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Industry
  • Advertising/Marketing
  • Automotive
  • Agriculture/Forestry
  • Business Services
  • Consulting
  • Distribution
  • Entertainment
  • Education
  • Engineering/Construction
  • Financial
  • Food and Beverage
  • Government-Federal
  • Government-State and Local
  • Healthcare/Medical
  • Health Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Non-profit
  • Real-Estate
  • Restaurants
  • Retail
  • Salon & Spa
  • Student/Retired/Non-Business
  • Transportation/Shipping
  • Technology
  • Telecommunications
  • Utilities
  • Warehousing
  • Other
Project Management Features
  • Planning and Scheduling
  • Project Integration
  • Risk management
  • Quality Control
  • Communication
  • HR management
  • Estimating and Costing
Manufacturing Control Features
  • Manage Engineering Workflow
  • Material Management
  • Work Orders
  • Product Lifecycle Management
  • Scheduling
  • Quality Control
  • Labor and Costing
  • Multiple Location Management
Document Control Features
  • Document Management & Version Control
  • Documentation Quality
  • Document Publishing and Revocation
  • Document Security
Plant Maintenance
  • Scheduled Maintenance
  • Preventive Maintenance
  • Field service maintenance
Financial Management Features
  • Multiple Currency Operations
  • eCommerce Integration
  • General Ledgers
  • Asset Management
  • Invoices
  • Vouchers
  • Receivables and Collections
  • Financial Consolidation
  • Cash Management
  • Payroll Functions
  • Financial Compliance
Supply Chain Management Features
  • Planning
  • Scheduling
  • Product Configuration
  • Purchasing
  • Inventory Management
  • Warehouse Activity
  • Claims Processing
  • Shipping
HR functions
  • Records
  • Tutorials
  • Training
  • Scheduling
  • Benefits
  • 401K
  • Payroll
  • Rostering
  • Retirement
  • Resignation and Separation
  • Legal Compliance
Reporting Features
  • Custom Reports
  • Ad-hoc Querying and Reporting
  • Automatic Reports
  • Business Activity Monitoring
  • Ready to use reports
Customer Services
  • Bug Fix and Updates
  • Email Supprt
  • FAQ Section
  • Tutorials
  • Telephone Support
  • 24/7 Support
  • Online Chat
  • In-person Training
  • Forum
Service Level Agreement
  • Yes
  • No
US federal requirements of data preservation
  • Yes
  • No
Security and Compliance
  • Encryption
  • Data masking
  • RBAC (Role Based Access Control)
  • Custom Single Sign In
  • Secure Socket Layer (SSL) Connections
  • Audit Trails
  • ISO/IEC 27001 compliant
  • Access Reports
  • User segregation from database

Pricing

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