In our comparison of VirtualPBX vs. West Telecom, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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* Vendor does not share prices.
I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
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Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
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I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.
Excellent customer service, numerous features available
Quite perplexing initially to get things ported
Port in Toll free number to present system.
Simpler to use, helpful customer service.
Somewhat perplexing
Add suggested to comparison
In our rating and review comparison of VirtualPBX vs. West Telecom, VirtualPBX has 17 user reviews and West Telecom has 0. The average star rating for VirtualPBX is 4.94 while West Telecom has an average rating of 0.0. VirtualPBX has more positive reviews than West Telecom. Comparing VirtualPBX vs. West Telecom reviews, VirtualPBX has stronger overall reviews.
VirtualPBX vs. West Telecom both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Conferencing Capabilities, Collaboration Tools, Customizable Items, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, After-Sales Service, Limits. In our feature comparison of VirtualPBX vs. West Telecom, VirtualPBX offers more of the most popular features and tools than West Telecom.
In our pricing comparison of VirtualPBX vs. West Telecom, West Telecom's pricing starts at 0/month and is more affordable compared to West Telecom's starting cost of 0/month.
Our comparison of VirtualPBX vs. West Telecom shows that VirtualPBX scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. West Telecom scores higher in , but VirtualPBX has the best scores overall for system usability.
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