In our comparison of Switchvox Cloud vs. net2phone, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.
Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option
Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.
Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.
The addition of video conferencing to its suite of services would enhance its overall utility.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.
Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option
Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version
It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.
Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.
The addition of video conferencing to its suite of services would enhance its overall utility.
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In our rating and review comparison of Switchvox Cloud vs. net2phone, Switchvox Cloud has 22 user reviews and net2phone has 6. The average star rating for Switchvox Cloud is 3.90 while net2phone has an average rating of 3.83. Switchvox Cloud has more positive reviews than net2phone. Comparing Switchvox Cloud vs. net2phone reviews, Switchvox Cloud has stronger overall reviews.
Switchvox Cloud vs. net2phone both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Switchvox Cloud vs. net2phone, Switchvox Cloud offers more of the most popular features and tools than net2phone.
In our pricing comparison of Switchvox Cloud vs. net2phone, net2phone's pricing starts at 0/month and is more affordable compared to net2phone's starting cost of 0/month.
Our comparison of Switchvox Cloud vs. net2phone shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. net2phone scores higher in ease of admin, but Switchvox Cloud has the best scores overall for system usability.
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