Splashtop vs. TeamViewer: Which is Best? - Wheelhouse

Splashtop vs. TeamViewer: Which is Best?

Splashtop vs. TeamViewer Best Overall: Splashtop

In our comparison of Splashtop vs. TeamViewer, Splashtop is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Splashtop Quick Info
WH Score:
8.9
Pricing Score:
8.4
Feature Score:
8.7
Usability Score:
8.3
Company Size:All Sizes
Platforms:
TeamViewer Quick Info
WH Score:
8.7
Pricing Score:
7.9
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Splashtop Pricing
SOS
$17
per user / per month
SOS + 10
$19
per user / per month
SOS Unlimited
$34
per user / per month
Enterprise
Contact Us
TeamViewer Pricing
TeamViewer Remote Access
$24.9
per month
TeamViewer Business
$50.9
per month
TeamViewer Premium
$112.9
per month
TeamViewer Corporate
$229.9
per month
TeamViewer Tensor
Contact Us

Features

Splashtop Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
TeamViewer Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users

Pros & Cons

Splashtop Pros & Cons
Pros
  • Splashtop Business Access has proven to be extremely helpful as our staff transitioned to remote work
  • We have encountered no issues whatsoever
  • Initially, I had some questions regarding the installation process and group pricing
  • However, the customer service representatives we interacted with were exceptional—prompt, efficient, and supportive.
Cons
  • While Splashtop SOS is a reliable tool for remote support, there are a few minor areas for improvement
  • Firstly, it does not automatically resume a session after a manually directed reboot, and having that option would be beneficial
  • Additionally, there is a humorous mention of the lack of AI, which was promised back in 1995 but has not fully materialized yet.
TeamViewer Pros & Cons
Pros
  • It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.
Cons
  • There are limitations to the free version
  • It may be a bad idea for a prolonged session of remote login.

Reviews

Splashtop Reviews
Top Favorable Review
A
Antonio
Reviewed on Jul 2, 2021

This not only eliminates the need for physical office space but also allows us to accommodate more employees. We can now train them in the office and subsequently deploy them to work remotely, accessing their PCs from the comfort of their homes using Splashtop.

Splashtop Business Access has proven to be extremely helpful as our staff transitioned to remote work. We have encountered no issues whatsoever! Initially, I had some questions regarding the installation process and group pricing. However, the customer service representatives we interacted with were exceptional—prompt, efficient, and supportive.

When it comes to Splashtop Business Access, the only minor drawback is the slightly challenging initial software installation.

Top Critical Review
C
Christopher
Reviewed on Jul 2, 2021

The cost-effectiveness of Splashtop SOS, being significantly lower than comparable products from other vendors, provides substantial benefits in terms of cost savings while delivering reliable remote support capabilities.

The most appealing aspects of Splashtop SOS are its lightweight nature, quick download and installation process, multi-platform compatibility, and user-friendly interface. It is easy for users of any skill level to download and run. Splashtop SOS seamlessly supports multiple monitors and accurately passes through keyboard shortcuts without any issues. Additionally, compared to other leading remote support solutions like Bomgar, TeamViewer, and LogMeIn, Splashtop SOS offers a simpler and more efficient experience at a more affordable price.

While Splashtop SOS is a reliable tool for remote support, there are a few minor areas for improvement. Firstly, it does not automatically resume a session after a manually directed reboot, and having that option would be beneficial. Additionally, there is a humorous mention of the lack of AI, which was promised back in 1995 but has not fully materialized yet.

TeamViewer Reviews
Top Favorable Review
J
Jolene
Reviewed on Jul 2, 2021

It has worked well for the many years I have used it mainly to support people contacting me for tech assistance.

It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.

It can be initially confusing for users to understand the relation between host and customer programs.

Top Critical Review
S
Sonia
Reviewed on Jul 2, 2021

While working from home, I often use TeamViewer for short term remote logins. Setting up an account for all my machines is very simple and without using the temporary passwords provided by default by TeamViewer, one can connect with a unique password once TeamViewer is running in the background.

Using the secure file transfer window, it is simple to transfer files, if many monitors are connected to the remote PC it functions well, switching the active monitors from a remote customer is simple, it doesn’t matter the OS running on the machines on both ends as it is a cross-platform app, accessing all my desktops remotely is simple thanks to TeamViewer, remote computer seems like a seamless experience if both ends are supported by the right internet speed, and you simply need to open TeamViewer from your phone and turn your multi-touch display into a responsive trackpad for the desktop if you’re missing trackpads for your computer.

There are limitations to the free version. It may be a bad idea for a prolonged session of remote login.

Alternatives

Splashtop Alternatives
TeamViewer Alternatives
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Splashtop vs. TeamViewer: Detailed Comparison

Splashtop vs. TeamViewer Top Ratings & Reviews: Splashtop

In our rating and review comparison of Splashtop vs. TeamViewer, Splashtop has 183 user reviews and TeamViewer has 103. The average star rating for Splashtop is 4.75 while TeamViewer has an average rating of 4.59. Splashtop has more positive reviews than TeamViewer. Comparing Splashtop vs. TeamViewer reviews, Splashtop has stronger overall reviews.

Splashtop vs. TeamViewer Best Features & Functionality: Splashtop

Splashtop vs. TeamViewer both offer a strong set of features and functionality including Remote Support Features, Help Desk Features, Chat/IM Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Third-Party Integrations, Cybersecurity Features, Cybersecurity Protection Types, Appointments/Scheduling, Workflow Automation, After-Sales Service. In our feature comparison of Splashtop vs. TeamViewer, Splashtop offers more of the most popular features and tools than TeamViewer.

Splashtop vs. TeamViewer Best Pricing: Splashtop

In our pricing comparison of Splashtop vs. TeamViewer, Splashtop's pricing starts at $17/month and is more affordable compared to TeamViewer's starting cost of $24.9/month.

Splashtop vs. TeamViewer Best Usability: Splashtop

Our comparison of Splashtop vs. TeamViewer shows that Splashtop scores higher in usability for ease of use, meets requirements, ease of admin. TeamViewer scores higher in learning curve, setup & support, quality of support, but Splashtop has the best scores overall for system usability.

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