In our comparison of NinjaOne vs. Supremo, Supremo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
I can use this software to access my work PC from home and it's a great utility. It has a crisp and responsive display, connects fast, and is simple to use. Nevertheless, there can occasionally be a minor lag when opening files on the distant computer, and unpleasant connection failures can occur from time to time.
Crisp and responsive display, fast connection and simple to use
Occasional minor lag when opening files on the distant computer and unpleasant connection failures
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.
Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.
One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
I can use this software to access my work PC from home and it's a great utility. It has a crisp and responsive display, connects fast, and is simple to use. Nevertheless, there can occasionally be a minor lag when opening files on the distant computer, and unpleasant connection failures can occur from time to time.
Crisp and responsive display, fast connection and simple to use
Occasional minor lag when opening files on the distant computer and unpleasant connection failures
Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.
Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.
One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.
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In our rating and review comparison of NinjaOne vs. Supremo, NinjaOne has 23 user reviews and Supremo has 18. The average star rating for NinjaOne is 4.43 while Supremo has an average rating of 4.05. NinjaOne has more positive reviews than Supremo. Comparing NinjaOne vs. Supremo reviews, NinjaOne has stronger overall reviews.
NinjaOne vs. Supremo both offer a strong set of features and functionality including Remote Support Features, Helpdesk Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Cybersecurity Protection Types, Appointments/Scheduling, Workflow Automation, After-Sales Service. In our feature comparison of NinjaOne vs. Supremo, NinjaOne offers more of the most popular features and tools than Supremo.
In our pricing comparison of NinjaOne vs. Supremo, Supremo's pricing starts at N/A/month and is more affordable compared to Supremo's starting cost of N/A/month.
Our comparison of NinjaOne vs. Supremo shows that Supremo scores higher in usability for ease of use, meets requirements, setup & support, quality of support. NinjaOne scores higher in learning curve, ease of admin, but Supremo has the best scores overall for system usability.
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