In our comparison of NinjaOne vs. RemotePC, NinjaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.
Simplified connectivity. Easy client management.
Occasionally fails to show the client, requiring a reboot
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.
Easy and streamlined navigation. User-friendly interface.
None
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
I've had a positive experience with RemotePC! What I like best about it is the easy client management and connectivity it offers. It simplifies the process of managing clients and establishing connections, which is incredibly convenient. It has been a reliable solution for dealing with various software issues, OS-related problems, and driver updates without the need to be physically present at the PC's location.
Simplified connectivity. Easy client management.
Occasionally fails to show the client, requiring a reboot
I am thoroughly impressed with RemotePC! Its user-friendly interface makes navigating the share screen and logging on a breeze. It's so simple to determine which workstations are available, and the display is clear and easy to follow. Compared to other options I've tried, RemotePC stands out as superior in this regard. Having all my information readily available allows me to tackle projects with ease, resulting in reduced project time and increased accuracy. It has truly enhanced our team's efficiency, and we are accomplishing tasks quicker than ever before.
Easy and streamlined navigation. User-friendly interface.
None
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In our rating and review comparison of NinjaOne vs. RemotePC, NinjaOne has 35 user reviews and RemotePC has 299. The average star rating for NinjaOne is 4.62 while RemotePC has an average rating of 3.94. NinjaOne has more positive reviews than RemotePC. Comparing NinjaOne vs. RemotePC reviews, NinjaOne has stronger overall reviews.
NinjaOne vs. RemotePC both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Remote Support Features, Workflow Automation, Reporting & Analytics, Recording , Help Desk Features, Cybersecurity Features, Network Management, Incident Management, Device Management, Conferencing Capabilities, File Management, Collaboration Tools, Reminders/Alerts, Appointments/Scheduling, Third-Party Integrations, Integration Options, After-Sales Service, Cybersecurity Protection Types, Chat/IM Management. In our feature comparison of NinjaOne vs. RemotePC, NinjaOne offers more of the most popular features and tools than RemotePC.
In our pricing comparison of NinjaOne vs. RemotePC, RemotePC's pricing starts at $18.38/month and is more affordable compared to RemotePC's starting cost of $18.38/month.
Our comparison of NinjaOne vs. RemotePC shows that NinjaOne scores higher in usability for learning curve, quality of support. RemotePC scores higher in ease of use, meets requirements, setup & support, ease of admin, but NinjaOne has the best scores overall for system usability.
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